Riverview Dental Care 50 Riverdale Avenue, Yonkers, NY 10701

"I recently had the most unsatisfactory experience at Riverview Dental Care in Yonkers, and I feel compelled to share my dismay with others who may be considering their services. My visit on December 4th turned into an absolute nightmare, leaving me frustrated and dissatisfied. To begin with, the primary issue arose when the dental office mishandled the processing of my insurance claim. Instead of sending it to the correct address, they sent it to an entirely wrong location. It took them an astonishing three weeks to realize their error, and by that time, I had to restart the entire process. This sheer incompetence resulted in an extended delay and a tremendous waste of my time. Adding insult to injury, every time I called to inquire about the status of my insurance claim, I was met with a barrage of excuses and what can only be described as a runaround. The person on the phone seemed more adept at lying and attempting to manipulate the situation than providing any straightforward information. This lack of transparency and accountability left me feeling both frustrated and deceived. Moreover, the customer service at here is nothing short of abysmal. They not only failed to offer any support or reassurance during this ordeal but seemed wholly disinterested in rectifying their mistakes. Instead of focusing on proper dental care, the staff at this establishment appears to be experts at wasting their customers' time. The dental work itself was no better. The quality of service was subpar, and I strongly caution anyone against entrusting their dental health to this establishment. It is evident that they prioritize profit over patient satisfaction, and the overall experience has been nothing short of a disappointment. In conclusion, I urge prospective clients to think twice before choosing Riverview Dental Care in Yonkers. The best course of action for the community would undoubtedly be the closure of this establishment. Save your money, save your time, and seek dental care elsewhere for a more professional and reliable experience."

"I had a 3:30 didn’t leave untill 6 never again. They overbook and don’t communicate."

"Very unprofessional they have you waiting for hours to then tell you to go to another dentist office"

"My poor mother was there last week and whom ever was taking her X-rays was making such horrible comments about my mothers teeth and mouth. One comment made was “looks like you never brush your teeth!” My mother told me she felt horrified and shamed. No one should be spoken to like that, it’s so unprofessional. Looking to find my parents a better dental office. Reading all of these horrible reviews going back years, I’m surprised nothing is being done with the staff."

"I know I am a man, but this lady need to be a little more gentle when using power tools in clients mouth. I asked her to be a little more gentle and she stopped and ended the visit at that moment. I wasn't happy with the job. I felt like the job was incomplete. They still charged my insurance. I am scheduled for a visit for something else. I think I want to switch dentist. She most have been having a bad day."