Vesuvio Restaurant & Pizzeria 7305 3rd Avenue, Brooklyn, NY 11209

"Service was really nice and friendly and accommodating. Food was good. On par Italian dishes."

"My experience with this restaurant was profoundly disappointing, marked by a stark lack of professionalism. My best friend meticulously reserved a private room for her wedding rehearsal dinner, anticipating a smooth and enjoyable celebration. Regrettably, the restaurant not only double-booked the room but chose to withhold this information until the eleventh hour, leaving us scrambling to find an alternative. Despite her repeated attempts to seek clarification and resolution, the communication from the establishment was consistently unhelpful. What compounded the frustration was the refusal of the owner, who was present on-site, to address our concerns or engage in a conversation about the mishap. What truly soured the experience was the absence of any compensatory gesture or attempt to rectify the situation. This lack of accountability and disregard for customer satisfaction is disconcerting, especially for an event as significant as a wedding rehearsal dinner. This incident highlights a serious lapse in their operational processes and customer service standards. It is with a sense of disappointment and concern that I share this experience, hoping that others may reconsider choosing this venue for their special events. The blatant disregard for professionalism and customer care demonstrated by this establishment is not indicative of a reputable and reliable service provider. I must note that Anna, who handled the reservation, exhibited commendable professionalism despite the challenging circumstances. Despite her efforts, the management's response fell short, leaving much to be desired in terms of customer satisfaction. Future patrons should be aware of the shortcomings evident in this establishment's handling of such situations."

"2 times I ordered 4 spinach and chicken rolls both times came doughey. when I called to let them know they tried to make it sound like I was wrong. They told me nobody had a phone for FaceTime to show or photos that I could send besides the driver (who delivered spilled sauce) they tried to make it sound that I was the one in the wrong. I’m not looking to give anyone a hard time, but I ain’t stupid either if you can’t cook the dough inside then you should use less. Unless it’s supposed to be this way 0 stars for customer service"

"My husband and I came here on a whim not knowing if we needed a reservation. We were greeted by the hostess and seated promptly. Our server, Mary, was phenomenal. She was attentive, answered all of our questions (I always have questions)with professionalism. She has a wonderful upbeat personality that is a true asset to your establishment. She treated us like royalty and we were not rushed or pushed out since I am a very slow eater. We are looking forward to returning very soon. The Veal Parmigiana, Cavatelli Bolegnese, Chicken Oreganata, Tiramasu were out of this world."

"YOU WILL NOT BE DISAPPOINTED!! Went here around 8pm on a Saturday with two other people. Service was quick, staff was friendly and food was AMAZING. Everything was so fresh! I’m a huge penne vodka critic but this place nailed it!! All in all, 10/10 perfect spot, prices aren’t too bad. Definitely will be coming back!"