Domino's Pizza 3069 Route 9W, Saugerties, NY 12477

"This location is on point. Your pizza is ready on time for pick up hot and fresh every time. Great experience!"

"The manager there is always very friendly and makes sure the orders are done quick! Store is very clean. Never have an issue here!"

"It's a Dominoes... we've all had them before. But... this one did something I find quite unprofessional and a little intimidating. The drive called me and asked if I wanted to add a tip to the bill. (I paid via the app and left the tip empty as I like to tip in cash.) I found that to be unsettling. The store charges almost $6 for a "delivery fee", and I tip another $4. That's $10 just to get the food driven 1-2 miles to my house. But I digress... I'm not sure if this is common practice but it is creepy as hell. I won't be ordering from them again."

"Consistently screw up a pizza order, one plain and one with a lot of toppings. I get charged correctly because the app does that, but once an employee of this store gets involved that’s were the screw ups start and I get two cheese pizza. Thanks you have done this twice to me. Good news one less customer"

"Overall, my best experience with a Pizza franchise in past few years. Pros: A well maintained nice and clean establishment. Good tasting pizza. Truly professional and courteous behavior all around. A shout out to the manager Jennifer - she and her staff are the best. Cons: None. We were returning from the Catskill mountains after experiencing some pretty decent fall foliage. Enroute, we ordered pizza from the nearest Dominos that the map showed. That happened to be the Dominos franchise at Saugerties, NY. Based on experiences going back at least a couple of decade, our expectations with such pizza places are minimal - grab your pizza and walk out. Most look like sweatshops with very little time or patience for providing any customer experience. So when we walked inside the establishment, we were somewhat pleasantly surprised at seeing a neat and clean place - well lit and surprisingly well-ventilated to not have that overpowering pizza smell through the air. The place looked appealing to sit-n-eat. We asked the manager Jennifer who was checking out our order if we can sit and eat our pizza. Her prompt response - "Of course. Would you like some paper plates and napkins?". She promptly reached out under the counter and got us some paper plates and napkins, and also asked if we needed some red-pepper that were nicely stacked on the desk. As we thanked her and sat down, we noticed her staff not only paying attention to their job but also engaged in occasional light-chats. The whole setup was a welcome change from mostly overworked-employees-sweatshops that we so frequently encounter these days. The restrooms were kept nice and clean. While Jennifer had stepped away, I went up to the counter. The person baking the pizza (I forgot to get his name) quickly came up to the counter asking if I needed any help. It seemed like there was a well-bonded team in place. A very pleasant experience overall. That's how Pizza franchises used to be once upon a time. And that's how they need to be."