Lucky Brand

"Had to write to say the customer service in this store is OUTSTANDING! A little background on me. I have been recovering from surgery and this was my first time going it alone in a mall to do a little bit of shopping. I went in to Lucky Brand as my boyfriend loves their pants and well they had a sale on! :) Not only did they recognize that I was finding it a bit hard to move around, they held my other bags for me so I could wonder round. They then helped me allocate his sizing for his pants and they carried all the clothing items I chose for me to try on. I did not have to move. They made it all so much easier for me! But the 'above and beyond' bit was once I completed my shopping, they helped carry all my bags to my car as I had officially run out of steam by then. This was all their doing, I did not have to ask. It was just wonderful and so so supportive and I was and still am so very grateful for this amazing gesture! What a GREAT team and the store is managed so well. I wanted to get them a shake or a coffee..but they wanted nothing! Just an amazing experience and an easy reason to return again.. A BIG heartfelt thank you to Karisma and the Manager for seeing me as a person and making my first outing a successful (and safe) one. PS....my boyfriend and I are very happy with the clothes purchase as well!"

"Salesgirl was excellent, new her inventory etc. but they were out of stock on my size in colors I preferred, but I still made a purchase."

"Had to write a review after the great customer service I received today ( 01/20/2019 from Karisma! She was so efficient, knowledgeable and pleasant. She ran down sizes and fits with me and was very patient with me during a busy store and my hunger to shop. I work in retail also but in an luxury atmosphere, and she is top notch in all aspects. Karisma is very professional and is a strong asset. Thanks again Karisma!!! I will be back soon!!"

"Jeans are comfortable And worth the price if found on sale. Make sure your clothes fit though, they'd rather lose a customer than do a return."

"They have a great selection ofbhigh end clothes for men, not just jeans. Prices are very high, but you pay for quality. Staff leaves something to be desired as the associate was too busy flirting and giving her number to a customer to ring me up for 5 minutes. Also, only one small dressing room."