Pep Boys

"I recently visited this tire shop and had a fantastic experience. The staff was knowledgeable, helpful, and efficient. They helped me with a wheel alignment and tire balance for my car, and the service was quick. Overall, great customer service. Highly recommend this Pep Boys!"

"This location here in Astoria is honestly one of their best locations, unlike the metropolitan one... that place is just straight up trash. The service and the staff are so horrible... I almost stopped going to pep boys until one day I happened to stumble along this location. Then the game changed lol. As long as you follow a good schedule with this Astoria location, you'll be in and out of here without any issues. I always try to get the first appointment available for the day and so far, this has been my go to location for services. Most times they don't have parts in stock, however if you call in advance when you make the appointment, they can have parts shipped to them. If you don't make an early appointment though you are looking to sit there all day as they do fill up fast so be warned about that. I'd wait an extra week to get the first morning appointment rather than to go at midday. At that point you'll be there all day. So, plan accordingly and you'll have a good visit. Don't plan and you may be a very frustrated customer. It's all about your gameplan with these types of businesses."

"I normally bring my car into a shop for a check up every 3 months. However, my mechanics retired almost a year ago and I really didn't know where to go. I discovered Pep Boys by chance online and I couldn't be happier with the whole process from beginning to end. Everyone was very helpful. They showed me the underneath of my car and explained what it needed and what it didn't need at this time. I'm so happy to have found them and now I can have peace of mind again knowing I have somewhere to bring my car when it needs repair."

"6 stars if I could. Remember when you used to be able to go to a shop, and feel confident that they were doing a good job because they treated you with respect, spoke about your issue intelligently, and made sure you were taken care of? This place is like that. These guys fixed the bad balancing job that I got at another PB location (which they aren't compensated for btw), and couldn't have been nicer. The manager is legit, and they will definitely be getting my business in the future- even though I have to travel up there from Brooklyn."

"Angelo and his staff are amazing. I work with a fleet of cars and they always try to get our cars serviced quickly and efficiently. He is a man of his word and nothing but great service. Definitely recommend."