Paragon Honda Parts Center

"I’ve been there today for service and Alex did really good job and very helpful."

"Terrible staff. Two hrs + for oil change. Lacking and not caring about the customers at night time. Abdul YOU SHOULD RESPECT your customers rather than catch you lacking and talking to others. Because the minute I came an asked after two hours waiting you were surprised by the fact my car has been done, and I am waiting from you all this time to tell me but you do not pay attention. Because I was the only one left. And the served people after me. Which is disposable. Double price oil change 140$ without telling you from the beginning. And I have warrantee for service but he told me I don’t have by saying warrantee applies in the dealership I bought the car from. No Transparency."

"Folks if you planning to visit a car dealership just keep in mind they're the biggest thief in the world. Yesterday I towed my car to the Paragon Honda Service Center for check out the warning light. Service specialist told me ABS modulator gone bad and it will cost $1700 to fix, as alternative he make an offer to buyback my car way below market value. I refused and asked to return my car without repair. Then I went online to look for solution one guy wrote article about similar issue can be fixed by only few restart. Oh boy he's right I don't see any warning light."

"Always happy with the service. I trade in My 2016 CRV Honda Touring with Honda Accord Touring...happy with it. Manni ( hope spelling his name correctly) was great and very helpful."

"This facility doesnt belong in this neighborhood. This is a highly residential neighborhood. There are many pedestrians and the Honda employees drive the cars like race cars and DO NOT heed the rules of the road. I have almost been hit by their mechanics pulling cars out of the parking lot bc they just roll through into the street without considering people walking by on the sidewalk. This happens often to many pedestrians, some with children. They park cars on the sidewalk. They block the new bike lane by having cars coming in and line up waiting their turn. In some cases they cone off the bike lane (pretending to be courteous) but then the long line of cars sit in the traffic lane so traffic flow is compromised. If that isn't enough, they then take the excess cars they cannot fit in their parking lots and hog up the residential parking on EVERY block within a 10 block radius. Honda as a corporation is reducing the quality of life in this neighborhood. The drivers speed when driving around and they believe they are above the law and dont wait for the red lights. Paragon has many facilities on Northern Boulevard and this facility should be operating in the same area as the others. They are an eyesore and a disturbance in this neighborhood. Especially with their bright lights they leave on all night and shine directly in the windows of residents in the neighborhood and they are now doing business on a 24 hr clock. Honda needs to find a larger space to use for their service center which Im sure has to be available somewhere in a more industrialized area. Residents shouldnt have to park 3-5 blocks away and have to lug their groceries and children home while their cars take our parking. We pay good money to reside here and are entitled to a quality of life in this neighborhood that suits us. Qe are the one who support the neighborhood with our commerce, NOT a Honda service center. Lastly, the employees are rude and ignore us as if we are insignificant. I would give them zero stars if it were possible."