The Row
17 East 71st Street, Manhattan, New York 10021
Hours open
Monday:
11:00 AM - 6:00 PM
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 6:00 PM
Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 6:00 PM
Saturday:
11:00 AM - 6:00 PM
Sunday:
Closed
Photos
About the Business
The Row is a high-end clothing store located at 17 East 71st Street in New York City. Known for its luxurious and minimalist designs, The Row offers a curated selection of ready-to-wear clothing, accessories, and footwear for both men and women. With a focus on quality materials and impeccable craftsmanship, The Row has become a go-to destination for fashion-forward individuals seeking timeless and sophisticated pieces for their wardrobe. Visit The Row in New York City to experience the epitome of luxury shopping.
Reviews
"The team at the Row are warm, wonderful and very helpful. Cannot say enough lovely things about them. They listen and help all customers with warmth and care."
"The row has certainly gone down hill. Not only the fabric feels cheap but the price has become outlandish. On top of that, super rude salespeople who have no idea what they are doing including basic greetings to the customer. I used to love to shop at the boutique but now the whole experience has become uncomfortable, awkward, and strained. Will not return!"
"Overall this store has serious racist and integrity issue. I will not visit this place again or recommend the shopping experience to anyone I know. The Row can definitely state this on your website that your high-end pricing strategy are only there for white dumb customers because this is how some of your team member acted like. Today when I visited store, the woman sales gave me so many hard time and hard questions, like: "I need the name of dress, otherwise I can not help you"(why? Now The Row doesn't prepare catalog on the device that every sales hold? How about well-train your team if they are not prepared to work?) "3rd floor is man-stuff, you can not go there." (yelled in front of everyone and stopped me go visit. Speechless, is The Row NYC still in 1870 or your team all reached quota this month?) "We don't have gown/dress in 3rd floor, you can not go there" (as I checked by myself, right after I asked another team member and they led me to 3rd floor directly, everything I need was there. I shared to the woman sales, that I was in store before to try gowns for wedding. That's why I want to visit 3rd floor so my husband can also share same information and we can discuss about it. I can not believed that The Row NYC team can lied to customer like nothing happen and put clients in hard time like this.)"
"The female manager and Edward are wonderful. Unfortunately, my first encounter was with another male employee who was rude and cold and sounds like the same individual in another recent review of bad service. I have never been spoken to in a more condescending manner from someone who's unhappy demeanor has no place in customer service, especially at this price point."
"Gorgeous space, I mean absolutely breathtaking! Staff was very nice and welcoming. I was a bit nervous reading previous reviews, however the young gentleman who assisted me was extremely helpful and kind. Will definitely be back my next visit to NYC."
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