Kroger Pharmacy 4816 South Laburnum Avenue, Richmond, VA 23231

"The pharmacy staff is always pleasant and willing to go the extra mile to assist the customer s. They make very helpful suggestions and are willing to go the extra mile to see that their clients have the best outcomes."

"Call my husband's prescription in they told me there was no remaining refills that they would contact the doctor's office. Waited a few days and went up there to pick up the prescription they told me the doctor's office never contacted them back in regards to the prescription .call the doctor's office and they sent it over June 16th the same day that I called in for a refill this is highly dangerous .when they cannot go ahead and fill a prescription that my husband just automatically cannot stop"

"Yesterday at 6 p.m I was picking up my prescriptions, the cashier was rude she could not find my medicines. She kept over looking them; she made a comment 4 times about me having alot of medications to pick up. There was a line behind me and she was saying these comments out loud I started to feel embarrassed. I get all my prescriptions all at once because I live a good distance away. The cashier was older; on the receipt said she was a floater did not tell me her name. I don't appreciate being embarrassed when I don't want to have to use these medications in the first place let alone allowing someone to make the customers feel like they're unwelcome there. I have worked in customer service and healthcare for a long time now and that is not appropriate service. I pray this woman does not treat anyone else the way she made me feel."

"Hannah the pharmacist was very understanding of my situation and went out of her way to help me when I was having trouble! I appreciate her very much! Keep up the good work guys :)"

"Very disapointed picked up a blood glucose meter had issues from start with it 4 days later stopped ready strips went back since it was kroger brand mind you my neice has extreamly erratic and high suger levels so it is a must have working item. The pharmacist showed not empathy to my situation at all instead of just exchaging it which should have happend since the device is faulty no she gives me a fipping 1800 number its a saturday so i cant call until monday. Moving all prescriptions to another pharmacy"