Virginia Medical Alliance
5510 Alma Lane, Springfield, Virginia 22151
About the Business
Virginia Medical Alliance is a premier multi-specialty group located in Springfield, Virginia. Established in 1998, our dedicated team of doctors and health professionals are committed to providing excellent and compassionate care to our patients.
At Virginia Medical Alliance, we offer a wide range of on-site services that set us apart from other primary care groups. This includes a full-service laboratory, Fairfax Radiology (FRC) services, and comprehensive gastroenterology services. We also provide chronic care management for our aging patient population, as well as Corporate Health services for our corporate clients.
Our patient-centered approach includes a patient portal and in-house billing service to stay connected with our patients and address their clinical and financial concerns. We believe in a holistic approach to healthcare, focusing not only on medical needs but also on nutrition, fitness, motivational support, patient education, and wellness coaching.
Our goal is to help you live a happy and healthy life by managing your medical conditions and supporting you in achieving overall well-being. Visit our website to learn more about Virginia Medical Alliance and how we can help you on your journey to better health.
Photos
Contacts
5510 Alma Ln, Springfield, VA 22151, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"It‘s an ordeal to get someone on the phone. They seem chronically understaffed and overworked. It is annoying to be the 12th caller in the queue. In the digital age it should be possible to send a simple question by email and get a quick answer. But at VMA that requires a VIP membership. I get to see my PCP only for the annual physical which is nothing more than a superficial routine exercise. NPs cover everything else. Seems like excellent compassionate care depends on the membership level."
"I absolutely love Dr.Currall. She takes excellent care of me and always returns my calls. Best Primary Dr. Ever!"
"Terrible customer service. I called their number to schedule an appointment and the lady who picked up the phone seemed annoyed and irritated from the get go for no good reason. She spoke with an unfriendly attitude and as if I owed her anything. I wonder why she works a customer service job with that attitude. One phone call was enough for me to not want anything to do with them."
"I have had a great experience with Dr. Oshry, however the front desk is a bit rough. I get wanting to go home at the end of the day! I am a healthcare worker, I understand. But for example, I called with plenty of time before closing today to quickly make an appointment. I'm an established patient and the call should have taken a minute or two. But instead I was put on hold for 8 minutes as "first in the queue" until someone picked up at 5 pm (closing time) and says "sorry we logged out of our computers, call back on Monday." I'd have loved to call earlier in the day but didn't have the chance, and it's frustrating to have an issue and try to get an appointment scheduled only to be told they decided to finish up early. When I explained that I'd been put on hold and really needed to make an appointment, I just got a "call Monday, have a nice day!" If the front desk is not going to be available during opening hours, ok, but then perhaps the online portal could be updated to accommodate online scheduling. Again, the doctors are great, but this is unfortunately not my first time having trouble getting past the appointment making stage."
"The primary care doctors and GI doctors are great. I've been a patient for over 13 years and have had a few hiccups on the billing side where the billers haven't billed properly. If you have a prior authorization that's denied then the nurses aren't very keen on appealing the denials as it's additional work and getting a call back on messages is sometimes non-existent. I feel as though they are overworked and they need to hire more supporting staff."
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