CVS 8900 Patterson Avenue, Richmond, VA 23229

"Pharmacy is the worst !! Never asked if I had questions about my medication and did not have the other had to ask if she could call another pharmacy to see if they did ,, she was rude about !! Awful at 8900 Patterson Ave Richmond Va!!"

"Half the fridges for drinks don't work. I told the staff and they said its been like that for weeks. Weeks later I came back and still broken. They are still running and making a weird smell because I imagine the coolant is broken. Your can hear the machinery whirling."

"I was shocked at how Diane Ratcliffe, pharmacist/pharmacy manager spoke to me today. She yelled at me and said multiple times, "are you done? are you done?" and then hung up on me when I asked if a script could be filled asap as the patient had waited for 2 hours for pain medication needed after their surgery. I called back and told her that it is rude and unprofessional to hang up on customers only for her to YELL that she was filling the prescription and literally hung up on me AGAIN. I did call CVS corporate to report her and I was advised that Justin C (the district leader) will be contacted however they can not guarentee a call back from Justin. After some research, I see she is the pharmacy manager there since 1985. Sadly, a human like this is in leadership. I see why the google ratings are what they are. If you can find another pharmacy.....I would. She is heartless!"

"The manager, Suja Ross is one the rudest women I have met. She should not be working with customers and doesn’t treat her workers with respect. That women should be fired. CVS do better"

"Worst pharmacy experience ever (and I am a pharmacist myself and understand the issues facing retail pharmacy). Extremely rude and unprofessional staff; pharmacist unwilling to help with a problem they created and no compassion for a situation involving a sick child. Promptly had my child’s doctor call in rx to another pharmacy which filled and had me checked out in under 10 minutes for a new patient after being given the run around by multiple CVS stores for 4+ hours. Would never recommend this store or this pharmacy staff in particular to anyone. They need to go back and remember why they went into pharmacy in the first place….filed a complaint with CVS corporate as well for the pharmacists poor attitude."