Hampton Roads Jump

"Should have been a zero star if allowed. I called them today for the first time as a possible consumer and I asked were they located off industrial drive (so I can go there in person) Emma asked me why?? When I asked for their location. I said excuse me! And she proceeded to say why? Again! That’s when I said well I’m thinking about getting a bounce house and wanted to get some information. She then said ok well I don’t have anybody at that location right now we don’t have an office person. I told her well proper phone and business etiquette would have been to say that in the beginning instead of asking why? Like I asked something wrong. All in all anybody who works in a business that majority serves people with children and can talk like that tells me all I need to know. I’m currently searching for other companies near by. Rudeness like that in the beginning of a new year is bizarre."

"We rented the unicorn bounce with slide. We didn’t lift a finger! They handed set up and clean up. Kids went absolutely nuts! Reasonable prices and easy process. Recommend!"

"Very unprofessional! Equipment arrived 2 hours later than schedule time and picked up an hour late. I’ve called several times to speak to a manager about my experience before I left a review the lady was rude and just kept telling me to send an email and to wait for a response I’ve sent an email it’s been about 3 weeks have yet to receive a response so I would give it 1 star"

"Rented this bounce house from Hampton Roads Jump, getting it rented was easy and smooth. The delivery driver was respectful and helpful. We are having a blast. Will definitely rent again!"

"Seamless transaction. Clean equipment. We had to raincheck last summer due to COVID and the office quickly applied my old deposit to this year's rental."