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Leslie's
12233 Jefferson Avenue, Newport News, Virginia 23602
About the Leslie's
Leslie's is a store located at 12233 Jefferson Avenue in Newport News, Virginia. This institution offers a wide range of products for home improvement, including tools, hardware, gardening supplies, and more. With a reputation for quality products and excellent customer service, Leslie's is a go-to destination for those looking to tackle DIY projects or spruce up their living space. Whether you're a seasoned handyman or a novice homeowner, Leslie's has everything you need to turn your house into a home.
Photos of Leslie's
12233 Jefferson Ave #6, Newport News, VA 23602, United States
Opening hours of Leslie's
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Leslie's
"Friendly staff, prices may be a little more than some but I find most of their products superior to others and worth the drive from Hampton to get them"
"The way pool water sampling line is handled, at this store, could use some adjustment. Having customers place identical bottles in six spots probably is not the best method because if the attendant/customer accidentally places the bottle in the wrong spot everything gets mixed up. Which is exactly what happened while I was in the store today. It may be best to allow customers to stand in line and hold their own bottle until they get to the counter. I was skipped twice, while in the store today, because of the mix up. I understand accidents happen but when I got to the counter no one spoke or apologized for the delay, they actually seemed irritable, definitely weren't listening to what I was telling them was going on with my pool and seemed to be rushing me as if I was the one holding them up. Also, when I came about a month ago. There was only one person in the store taking care of a long line of people. You could tell he was so stressed. He apologized to everyone and said because it took so long to warm up this Summer Leslie's cut back on staff for awhile. I like going to Leslie's because it is so close to my house and has many of the items I need to take care of my pool. However, if the customer service doesn't improve I'll have to take my business elsewhere and will recommend others do the same."
"So after calling there to get some help to take care of my brother's pool cause he lost his sight and can't take care of his pool. I have a broken part and know nothing about it. The guy just shakes me off doesn't want to make a sale doesn't want to help somebody out. Terrible customer service for a place my brother talked so good about."
"Bad customer service, Did a test on one went back to the store 3 days latet to do another test aftet addong just half what revommended. Try to explain to the employer if he could explain to why the change since I only put in half of what was recommened from first reading. He said he don't look at old reading. How the customer can understand the changes. It was a terrible experience. I have beem going there for years, now I going to find somewhere else."
"Bought a pool cover Saturday, put it on Sunday, Monday the seam ripped from one end to another. Took it back and of course they replaced it because of a 8 year warranty on Tuesday, put it on Tuesday evening and on Wednesday the same thing happened, seam came completely undone. Going tomorrow to get a refund. The quality is not there, the grommets we're uneven and some places had started to unravel before we put it on. I suggest Leslie's find another supplier. We live over 20 miles from them and that's a lot of gas and time."
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