DogServices,

4800 Thalbro St, Richmond, VA 23230, United States

"Please, anyone boarding or doing daycare here PLEASE know, as said directly to me from a team member and a member of management - they DO NOT SUPERVISE your dogs. My dog was left alone outside and sustained minor injuries, before his playmate even arrived. Their direct answer to how he sustained such injuries were, and I quote “we do not supervise them”. I’m not upset at his scrapes, I’m not unreasonable. My fear in this is that he could’ve escaped (they claimed he was injured while trying to get through the fence) but beyond that, dogs are dogs. Even the best of friends can decide they don’t want to play and especially unfamiliar dogs could certainly end up setting boundaries that could result in a fight. To hear my dog faced minor injuries, saddening but understandable. To hear the excuse for those injuries was that they do not supervise animals was unacceptable. That is purely what we all are paying for - supervision in our absence. It was not made clear to me in my year and a half of boarding, nor anywhere else on their website, that dogs are unsupervised while in the yard, with or without other dogs. I think it’s important for anyone currently utilizing these services or considering to in the future that it is made clear that these animals are let out to play and, in the words of two separate team members, left unsupervised."

"Place is a great way to keep your dog socialized. The staff is nice and we trust them with our two pups. Their environment nos safe and they have a great process to figure out if your dog is a good fit for their day care. Give them a call."

"I have had nothing but good experiences with DogServices! I wanted a good boarding/daycare place for my lab after moving here, and I definitely found that! I love their online reservation system, their easy drop/off and pick up, and how happy and tired my dog is after his stay with them. The only reason I didn't give 5 stars is because they open at 7:30am on weekdays, which is inconvenient as I am already at work by then. I absolutely recommend DogServices!"

"Really happy with the quality of care my dog receives here. The facility is very clean and the staff are very friendly. They take the time to support my dogs training while also snapping great photos. I also really love the doggy report cards! Highly recommend!"

"Galahad has been going to day care for a few years now and the staff has been great! He loves it and never hesitates to run into the hands of the staff. When he was rescued, other day cares were at capacity and Dog Services was able to accommodate him right away, we have been going since. At times, your dog may need a "quick rinse & blow out" instead of a full grooming session, this is a great perk I've used often. Would highly recommend if your pup needs attention while you're at work!!"