Berkeley County Humane Society 554 Charles Town Road, Martinsburg, WV 25405

"Staff are friendly and professional. Facilities are clean. After checking in with the front desk you can pretty much look at any of the animals you want. They have a large field outside for one on one socialization with a potential new pet. Great place."

"Great place to adopt a pet, but it is not first come, first serve anymore. It is by appointment mostly. So you contact them online and they will reserve the animal of your choice. Then you just come in on your appointment time and claim your new pet. If you miss your appointment, they will unreserve the animal, and then others will have an opportunity to adopt them. They do allow anyone to walk in and adopt animals, but of course, not the ones that are currently reserved. Even if they are in the kennel when you walk in, you can not adopt them, but you could place your name on a waiting list for that specific pet and if the people with the reservation do not show up at the appointed time or cancel their appointment, then you will be next in line to have the animal reserved under you and they will give you a call if you are still interested."

"I drove 2+ hours to adopt what was said to be a 7 yr old cat from this shelter. As the cat I wished to adopt was growling and not very friendly, I adopted it w/out properly meeting it - my fault. The staff put him in the cage I brought and it wasn't until I got him home and got a good look at him that it was apparent that something was very wrong. A few vet visits and $1k later, it was determined he had cancer. I was able to put him on some medication and give him a decent quality of life and loving home for 8 months until yesterday when I had to say goodbye to him. Shame on the family who dumped him there, shame on the shelter for letting him be adopted, shame on the intake vet who didn't clearly see he had an issue. The ONLY good thing that came of all of this is that my cat had a loving, caring family at the end of his life and didn't have to live it out in a shelter in pain where he was just another cat."

"I adopted a female cat last October and the paperwork said she was spayed. Come to find out she isnt... not their fault!! So made an appointment got her spayed everything went great very friendly staff and informative as well. Long story short we almost had a house fire 2 days later luckily we didn't but she hid and tried to lick her incision and the edge of her e collar rubbed the edge and it started to separate. Monday came around and we tried to call no answer and since we r only 10 mins away and know how short staffed they are decided to just go in. They saw her as soon as we got there and everything looked great but because she tried to lick I wanted antibiotics so they gave her a shot for that and a longer collar. Very friendly staff very understanding as soon as I told them about how she opened the incision end and didn't hesitate to give us a longer e collar for her. I am so thankful for the veterinarian and the staff there."