Holiday Inn & Suites Williamsburg-Historic Gateway

"David the General Manager was outstanding. I haven't seen hospitality like this in almost 2 decades. I highly recommend this hotel. The room was clean and perfect, the pool and gym amazing. Staff was on time and on target."

"This hotel is extremely clean and friendly; however, it does have two drawbacks. When we checked in and went to our room, we noticed our hotel room door was propped open with the door latch. The hotel staff explained this was because the manager comes by and checks the work of their cleaning staff before we got our room and he locks the door when he's done checking. But ours was unchecked and the room door was left unlocked. So, anyone could have walked in and hidden in our room or hidden a camera in there before we came in. That meant we had to check the room even more before resting. The room was extremely clean and offers 3 rooms inside of each of your rented rooms. If you rented multiple rooms like we did, you can invite your family over in the morning to your front living room area with a couch and a few seats so you can brainstorm on what you want to do that day. Meanwhile, there is a door you can close to keep your bedroom area private. The bathroom and bedroom were extremely clean and comfortable to stay in. A lot of reviews for this place say the breakfast down in the lobby is terrible and I would have to agree with those comments. They charge you $14.50 extra per person per day for the buffet. With that, you get terrible eggs that don't look like they're fully cooked, bacon that burnt, and watered down orange juice. Yes, they water down the orange juice so it's 80% water and they can save a few bucks. It was terrible but it was Christmas day and no other restaurant in town was open. Everything else about this hotel was spotless though. They take their time to clean well and our two rooms were perfect. We didn't hear any other guests our entire stay so your rooms are quiet and clean. I would recommend going somewhere else for breakfast and checking your room to make sure no one is inside the closets though because of their policy to leave doors unlocked. That could be improved or the manager could just take a master key with them to ensure doors aren't left unlocked."

"Wonderful December weekend in Colonial Williamsburg. Hotel was decorated beautifully, carols playing provided spirit and feel of Christmas. Staff was friendly and went out of their way to make us feel welcome. Rooms spacious and clean. We did not eat in restaurant primarily because menu was identical as Holiday Inn we visited prior weekend."

"My room was excellent. Clean quiet comfortable. A 40 minute walk to colonial Williamsburg, but December is cold! And go during the Christmas time activities. A surprise everywhere, plan your trip and look at the schedule."