Lewis-Gale Center For Behavioral 1902 Braeburn Drive, Salem, VA 24153

"This office keeps calling me about a referral. A referral I didn't make with my doctor. I don't even live in the state. If they don't stop calling me I'm going to file for harassment."

"Most of the Tech's and Nurses there treat the patients like decent human beings with feelings and emotions. However there are a few that are disrespectful and straight up inappropriate. The adolescent doctor is rude and does not listen to any patients viewpoints on their treatment or their opinions. Overall stay was good, minus threats from certain staff, and needs being ignored by the doctors."

"We treated sub human. When I told them about these reviews and also me and my friends first hand experiences there, they got security to kick me out for telling them what’s up. Place should be demolished and everyone fired. Don’t seek help here. They will keep you in inpatient and milk your insurance as long as they can and act like you don’t exist. Already contacting the board to see if they can investigate the practice going on in this place."

"I stayed here a little over a year ago. I came in hopes for proper care like I had received at Carilion in the past. The very first night I ran into rudeness, lack of care and lack of organization. I was having a crisis and although they were aware, it took over ten minutes for anyone to be able to help me due to shift changes. When I asked for help I was turned away very rudely by a nurse named Karen. Karen also had denied me my medicine a few days later unreasonably during a panic attack. This woman was taunting. Throughout my stay I had talked to the doctors only twice. At the beginning of my week long stay and right before I left. There was no in depth care. It felt like a jail. These doctors knew nothing about me or what I was going thru. All they knew was my meds and my diagnosis. I was absolutely dissatisfied. I felt as tho I left more traumatized then how I had arrived. The only good things were the food, the cooks, and the nurses who actually cared. It wasn’t their fault that the management is a complete mess."

"There is no longer art therapist or art therapy. Must go through er not pavilion like before down stairs you also must do covid test in er even if just done. Dr written instructions you should not wear mask you don’t have to but you can’t leave your room unless you do anyway. Over 22000 in debt before the dr bills roll in and I’m worse with the trauma of wearing mask. I have to go back to er for possession taken there and not sent over. I hope I am never sent again. Staff is great I thought I was better but no I’m worse I just know what not to do. Staff is kind and considerate and facility has great housekeeping. (No sure what the professional staff is called now hope I got it right they kept my room spotless and I greatly appreciated that one “home creature comfort, would pass white glove test, best ever, thanks to one’s working you know who you are I advised you then and head nurses) drs were nice also nurses"