KAY Outlet 5711 23 Richmond Road, Williamsburg, VA 23188

"Kaya was amazing for Christmas! It was last minute before the store closed at 7pm and she was able to get 6 gifts for all the special ladies in my life. I would come to Kay’s again and see Kayla for sure!!"

"Lately, I had experienced one of the most grueling and nerve wrecking experience a guy can have (choosing an engagement ring). Good thing I went to the right store, KAY JEWELERS down at the premier outlet in Williamsburg. Thankfully, I was entertained by one of the best sales person I have ever encountered my whole life. MIKA. She was very helpful and very patient with every question I had. She understood how difficult it is for a guy to buy jewelry for his special someone. MIKA patiently guided me through it and I would say I was very satisfied with my purchase. Yes, because of the value and quality of what I have bought but MOST ESPECIALLY because of the customer service that was provided to me by MIKA. I would definitely go back to KAY JEWELERS at Williamsburg premium outlets for my next purchase. Thank you MIKA!!"

"Mika is such an exceptional diamond expert. She was very professional, knowledgeable, friendly, and GREAT to work with. I shared a couple of ideas and she was able to match what I needed perfectly. I would highly recommend paying her a visit and utilizing her unmatched expertise. I couldn’t have been more pleased with my experience. It was my first time at Kay’s and definitely won’t be my last."

"Kayla’s customer service was exceptional! Even staying past closing time to add one more last minute item and helping to remove the links from our new watches. 10/10 great experience."

"Kayla at this location is remarkable! Every time we've been in to purchase or get ideas for the wife she has been the absolute most helpful and kind sales person I have ever had the pleasure of dealing with. The quality of the products is lovely but the service is why we keep coming back. Thanks Kayla! We appreciate you immensely!"