Covetrus 1908 Ruffin Mill Road, Virginia 23834,

"Receiving by appointment only Broker messed up and didnt make an appointment. While i was waiting for a call, black lady, manager, was super rude and literally laughed in my face that i was sitting there hoping to get unloaded. She was making me wait for 5 days to drop off 6 pallets and was enjoying it, literally laughed out loud in my face. People like that should not be working with other people. Rap blasting so u can barely hear anything and making fun of people in their face is not professional or acceptable anywhere."

"Will not answer phone. Canceled 2 rx's 3 days ago and cannot get filled elsewhere because my vet cannot get info that they were canceled. DO NOT USE THIS ONLINE PHARMACY."

"For three solid days, I’ve tried to modify an autoship order with maximum hold time of two hours and minimum of 1 hour, which I’m currently on. My pet needs his prescription food as soon as possible. I can understand a couple of times if the phone lines are busy, but this happened the last time I tried to contact them. Please hire more people to answer your calls. Obviously, you have enough business. Please also change the customer service number on your autoship automated email message for pet owners, which is currently wrong and places you on hold and is never answered because it’s the wrong number. Thank you."

"Covetrus makes it a simple task to order quality pet meds from the comfort of your home. No extra vet visits just to get a refill, and no one trying to hard sell you other items you don’t need. Great service directly linked to your local vets office!"