Walgreens 5802 West Broad Street, Richmond, VA 23230

"They’re not open Saturday’s or Sunday unlike most of the other Walgreens. I’ve even gone in there during the week to find the pharmacy closed unexpectedly. This has been my pharmacy for over 15 years but I’ll be transferring to somewhere else."

"They had the Haribo Sour Kicks, only the best sour gummy, hands down. That's cool. Nobody sells them regularly but Walgreens. The cashier, unfortunately would not shut up and corrected me on things he definitely didn't know about. Like my shirt and how it was made (tie dye by a pal) . He just wanted to seem informed about everything which looks bad on anyone."

"This location is definitely one of the less desirable in the area due to consistently poor customer service. I responded to a survey from one of my prior visits with specific examples of service failures and was never contacted, so I can only assume that the subpar service includes those in upper management. I stopped in today, was not greeted, and forced to maneuver around an employee with purple braids who was eating a cheeseburger AT THE REGISTER when I went to check out. How very unprofessional and unsanitary."

"Just wanted to thank the pharmacist for going out of his way to help look for transport chair. He was very knowledgeable. Also Kim was very nice and knowledgeable as well with the pictures she helped print out. Thank you for being very friendly."

"Incompetent staff was rude, insulting, and racist to my mother in law. The staff lady who is fairly new was extremely unresponsive and then made racist comments to my mother in law before THREATENING TO CALL THE POLICE for no reason. When my mother in law returned, they told her that there was no manager there and that they couldn't review footage of the incident with her. My in-laws have gone to this Walgreens for 25 years and never deserved to not be welcomed, not receive adequate answers, or not have their English (which they speak daily and have for 30+ years) understood and had the violent situation of police being called. Train your staff better."