CVS

"How many times does the doctor’s office fax the prescription before we get the medicine? My doctor’s office faxed the prescription THREE times and CVS keeps saying they don’t receive it. I will definitely move my pharmacy somewhere else."

"What a joke. Absolutely terrible. They don't seem to understand that being open 24 hours a day means actually having to answer the phone. Tried for three hours to get someone from the pharmacy on the phone. What's the point of the "convenience" of being open 24x7 if they're effectively not there."

"Very poor customer service especially from the Pharmacist. Barely wants to talk to you. Even when he does, it's with attitude. To be fair, the technicians aren't bad. However, they take forever to get a prescription ready."

"The pharmacy staff at this place are great, but they seem inundated with pharmacy customers from other locations and are too busy from foot traffic to answer the phone. I'm not sure if this is every Sunday, but CVS should hire more staff or keep the pharmacy open later at other locations to alleviate this situation. That being said, I hope the pharmacy people here are paid really well because it doesn't appear they get a moment of downtime."

"Horrible.. I have been on hold for 42 min to be exact waiting to see if my grandmother's medicine is ready for pick up. Every time I just go it's never ready. I decided to call and still on hold. The staff are very nice but very slow. Not sure what happened to this CVS in the last 5 years but something needs to change. Why have a number to call of NO one is going to answer. We have lost our way with Customer Service in this USA.. so very sad"