Giant Pharmacy

"I am an African American woman in my thirties and have been disabled for several years and walk with a cane. Whenever I come into the store on multiple occasions, the security guard does not acknowledge me or say hello. It's as if I'm invisible. The female staff along with one or two Asian male staff members in the pharmacy at least are professional and courteous. Yet the black male pharmacy staff are unbelievably rude and unprofessional. Today a woman cut line and literally stood less than a foot in front of my face while I was presently trying to be served by the pharmacist, and he just let her do it while she complained about her needs without saying a word about the fact that I was there first. There also was no "hello" or "How can I help you," or even a "thanks, have a nice day" after my order was completed by the pharmacist. The prescriptions were basically shoved in to my hand and I was sent on my way again without a word, as if it was just too taxing for the black pharmacist to be polite and acknowledge me as a customer/fellow human being. At the same time, he was smiling and chuckling with a non-minority female customer who came directly before me, so it was not as if he was incapable of opening his mouth and saying, "Hello and how can I help you?" Overall I don't know what the issue is with the black male pharmacy staff to where they regularly disrespect black female customers, but I can assure you that I won't be going back there. It's never ok for people in customer service to greet and smile at customers who aren't racial minorities while openly offering horrendous customer service and disrespect to the women who are, even if the individuals providing that service are minorities themselves....Apparently internalized self-hatred really is a thing....So sad and pathetic."

"Pharmacy very disorganized. The don’t know how to be courteous. Heard pharmacist complaining that he had to give CoVid shots- REALLY!!!"

"The staff are nice and the location is convenient. However there have been significant unnecessary waits staff doing other things"

"Pharmacy is disorganized and rude. Made appointment for booster shot for my elderly father. Arrived 15 minutes early, people with appointments had been waiting almost 2 hours for the shot. My dad who can barely get around Sat down and they told me he would need to stand or go up front because the empty seat he sat in was out of rotation for his time slot. There was no order for waiting some were shopping, standing, sitting whatever. We never did get the shot because too long of a wait. Why have appointments? The pharmacist was busy filling prescriptions and doing vaccinations in between and it wasn't working."

"Love the staff and they know me and my situation with my health problems. So they always know what goes on and they are so understanding of everything. I never have to keep explaining myself or my issue when I see them. Which is nice. In other places, it was always a hassle and such a headache. I don't have that problem with this staff. They are so good."