Walgreens

"Multiple months in row they have messed up our prescriptions and refused to fill all the prescriptions as the doctor ordered. I called to ask if a note could put in to fill them as written and all of the prescriptions. The response was well you have to request them to be filled which I already had. To which the response was well I don't know what happened. To which I responded this is the 2nd month in a row this has happened. To which the response was well I'll go ahead and fill it now. Meaning I have to make a separate trip to the pharmacy which is 50 minutes away from my house because they refuse to fill the prescriptions as the doctor wrote them and want to pick and choose which prescriptions they will fill. Rediculous."

"The staff at Kenwood location Walgreens lack basic courtesy and professionalism. Their indifference towards customers is so visible. It's disheartening when employees fail to recognize the importance of providing a positive customer service experience."

"Every time I go here for a scheduled vaccine, it takes them at least 45 minutes to actually do it. The person giving the shots will prioritize other work over a person sitting and waiting for them out in the lobby. Making a note to never come back here…"

"One of the worst pharmacies one could ever go to. Do yourself a favor and do NOT have a prescription filled here. They never have it ready when it’s time to pick up, they are rude and very unhelpful. Don’t count on them to be there to help you at all. No communication what so ever and act as if you are a bother. You can expect to sit in the drive thru well over 30 minutes if you try that route. Fed up!"

"I needed photos printed from my phone so I came to the Walgreens Photo Center. Aaron, who works in the photo center was fantastic! I haven't had this level of customer service in a long time. He was helpful, friendly and knowledgeable. As a staff member, I observed him offering to help the front register staff member in addition to his own duties. He is flexible, helpful, courteous and has the ability to multitask. Stellar employee!!"