Noah's Ark Pet Grooming

"I have been going to this groomer for 13 years. I don’t know if it’s under new management but they are not the same. Yeah, their prices are good but you get what you pay for."

"Yesterday, 12/12 I had a scheduled appointment for my 2yr old labradoodle. It was his 1st time going to this grooming facility. Not only was I explicitly clear on the type of cut wanted, I expressed my disdain for a low cut on the face an body. So, I dropped my baby off at 7am. Never received a call. So my husband called after 3 for a status. He was informed that he was was on the table. I then received a call at 4:32 from a women that proceeded to tell me that they were unable to shave his paws and cut his nails because he was aggressive. Never in the 2 years has anyone ever told me my baby is aggresive. I said ok..., she repeated herself for whatever reason and proceeded to ask me if he ever had his nails cut and when was the last time? I explained of course he has without issue. She then raised her voice and changed her tone restating, so I asked her if she was upset with me. I responded ok and did not underatand the reason for her tone, so she changed it . Well unfortunately, when my husband arrived, my baby was in a small covered cage (covered with towels). I am not sure if this is normal, but it is not to me. We were charged full price of $90 ( included the $12) for the nail trim and paws, and when we questioned why was told they tried and the owner has left. My baby was shaved down to his bone. His face and body is ugly, his tail looks like a rat. I wanted to hold him all night as we could see he was traumatized by this place, eye were red and he was nervous as if mishandled. I will never take him back here. It was a horrible experiance. It felt clear that they did not want him back."

"I absolutely love Juanita & Cassie! They take such great care of my fur baby Leo! He’s a cream daschund and has to be groomed just right otherwise well he looks weird! Lol! He always smells sooo good for weeks after their grooming I don’t know what they use but it works even after rainy days. He’s not too itchy or dry from the products as some places and he is a mommas boy but he isn’t afraid to go to them which means they are treating the fur babies right! He even makes friends and was sad to leave last time as his new buddy was being groomed. I am thankful I found them and I was biased because my human son’s name is Noah… so when I searched first time for a groomer I felt they just might work out based on the name alone! Be patient if they are busy because they are busy for a good reason! They do a great job and take time with our babies!"

"Yesterday Tuesday December 5,2023, me and my friend brought our yorkie poo to be groomed. When we walked in the door a very rude and very disrespectful girl asked for my last name and then she looked on their records and said, the last time your dog was groomed your friend called and complaint that we were trying to kill your dog,,and for that reason we can’t no longer groomed your dog, yes my girl friend called because the last time they groomed our dog they poked our dogs eye and she she never called and accused them of trying to kill our dog, she is a damn liar. My girlfriend said yes I called to let you people know next time be careful with our dog’s eyes and never said anything to them about trying to kill our dog. “0” star for this place. We left and I said there’s a lot of grooming places around here. I’ve been a long time customer and we were treated disrespectfully and very rude. They don’t value people like me who have been going to this place for years.. we complained once after going to this place for years and for that we were refused service."