PetSmart 6243 College Drive, Suffolk, VA 23435

"The store is clean, the staff are friendly and helpful, and they always have something my dog is interested in when I bring him inside. Having a reward system for a place I pretty regularly visit is a plus too"

"My dog has been getting groomed here since her first puppy bath. She's now almost 3, and has never shown any hesitation upon being dropped off. She began with Jenna and Crystal, and has now been groomed by Shaliyah J. for the past year. She's a very sweet and patient young lady, and always asks in detail what my dog needs. My dog actually tries to give her a doggy kiss everytime that I bring her in lol."

"Grooming is not the very best. She did not get groomed. I mentioned my dog has bit of anxiety. Ten minutes later I received a call to pick her up because she was clawing to get out. She was very persistent that I pick her right away, to which I was unable to do so. They certainly don't deserve a star. Very upset that the fact that I wanted to try a different groomer and she did not get groomed because she was clawing the kennel. My dog does not stay in a kennel and so its not normal for her. Upsetting...definitely don't recommend to bring your dog for grooming."

"This store seems smaller than other Petsmart locations, but I'm not sure or it just seems to have less than others. Very limited amount of dog food/varieties. I ended up leaving and going to another big pet store close by with more selection. Each time I've gone in, there there's always a long line and one person (albeit a nice person) doing the checkout. I agree, this place is chronically understaffed."

"DON'T groom your dog here!! Was supposed to have Yorkie bathed, brushed, hair on feet and sanitary area trimmed PER description on website. But when I picked her up she only had a bath. They said I had to "request" the other things even though they were clearly listed on the website. Why did I pay $55 for a bath I can give at home???"