Kroger Marketplace

"JUST A WORD OF ADVICE....Today, February 1, 2024, my husband, our 2 yr old Granddaughter and myself shopped at the Suffolk Kroger Marketplace during their Grand Reopening. We love this store, and the helpful, friendly cashier Tyla but the front end manager wasn't so helpful. We purchased $200 worth of groceries and they only had one bagger. My husband went to the manager (young lady with the red jacket on) to ask for one of 3 associates that was standing around to see if they could assist us and our cashier. The manager said the cashier was trained to bag. Oh? Ok, however, in the meantime, her line was growing. If there is an available associate STANDING around, why couldn't they help? Teamwork makes the DreamWork. Oh yeah, it was one bagger hopping from one register to the next and back again. Wow. Kudos to him. Be kind and give him a hand. Smh. When you know better, you do better."

"Excellent store! Great product, great quality, and great variety, although the friendliness of service could be ticked up a notch. Shelves are always stocked, though. If you haven't tried it, Private Selection ice cream is the best."

"The food selection is awesome. The cashier was cool. The customer service lady was RUDE! She stood with another employee just lallygagging and looking at pictures the other employee was showing her…totally ignoring me. What happened with today’s customer service? This happens all too much these days. No regard for the customer. Such a pity Kroger."

"What is the reason for them rearranging the store. They have the dumbest placement of shelves now. There's a whole wall in front of the milk with school supplies. Like why right there ? Theres so many other things that they changed spots and they are in wierd places now . There was no reason for them to redo the store. They just made everything worst and I can never find anything now. The new placement of everything is placed in dumb spots. whoever they hired to redo everything is doing a bad job at choosing the best placement for things. If they spent money to change everything around that was a waste of money. And people in the store are complaining to as I shop. It's ridiculous this was not a good choice."

"Kroger has the BEST rotisserie/baked Chicken (regardless of location)! I have tried Harris Teeter, Food Lion, and Sam's Club and they all taste good on the surface; but Kroger's Chicken has the best longevity -- it keeps well. When I re-heat Kroger's baked chicken (especially the white-meat) it's not tough or DRY. It's still moist and tender. They are definitely doing a better job of prepping before baking."