Walgreens

"I usually love Walgreens, and I like this location in particular; however, when trying to reach the pharmacy today, I was on hold for 17 minutes during which it rang through 3 times only to go back to the hold music. Then, a lady just came on and said: "Walgreens, can you hold please?" Then put me back on hold without waiting for me to respond."

"My husband was told by the pharmacy technician his prescription from the ER would be ready in an hour. After she put his business out for others to hear. She made him wait on purpose because she felt like it. He is so patient and actually sat and waited. An hour later was asked by another technician what are you waiting on? She checked his “stuff”. They hadn’t received the prescription yet! The first one put it at the bottom of the list! (He had already called the ER once over an hour ago to make sure it had been sent over. The ER said it had.) That first pharmacy technician should not be working! Telling a patient from the ER to wait an hour just because. I am so angry!"

"I've never had a bad experience here. I am reading the comments and a majority of them sound like the problem is you, not the pharmacy. I have witnessed absolutely rude customers who do not know their benefits yell and degrade the staff there. Or being yelled at because their insurance doesn't use Walgreens for their participating pharmacy. It's YOUR responsibility to know those things. With all the other local pharmacies closing, the staff here is being overwhelmed by additional patients, not to mention they are right nextdoor to the local hospital. Get off your high horses and have patience. Their lines are long, patients are nasty and they still have always been respectful, patient, and nice to me. My medications may not always be on time. But it may not be just them. My doctor messed up too. Give grace to them, they're only human."

"Whoever the red head red face technician is at this Walgreens needs to be fired. Completely rude, unwilling to help. What a disgusting attitude. She refuses to refill my husbands insulin prescription and even blocked both of our phone numbers. Now it just goes to voicemail when we call. Need to report to someone other than the manager!! She hung up on us 3 times on purpose!!"