Walgreens
11500 West Broad Street, Richmond, Virginia 23233
About the Walgreens
Walgreens is a one-stop shop located at 11500 West Broad Street in Richmond, Virginia, offering a wide range of products and services. As a clothing store, convenience store, drugstore, and health store all rolled into one, Walgreens caters to all your needs under one roof. From everyday essentials like groceries and toiletries to prescription medications and health supplements, you can find everything you need at this convenient location. With a focus on providing quality products and excellent customer service, Walgreens is the go-to destination for all your shopping needs in Richmond.
Photos of Walgreens
11500 W Broad St, Richmond, VA 23233, United States
Opening hours of Walgreens
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
08:00 - 22:00
Reviews of Walgreens
"I typically do not write comments but today's experience was a bit much. The service here has drastically changed from the past. There appears to be no concern for customers' time -you are given mixed statements of what is/is not that creates continual back and forth wasted time. Today I have sat at the location waiting for over an hour to pick up a script for my Mom after going through all of the above. Could this be a contributor to patient medication adherence - many do not have an advocate - what about the downstream impact to the family and the provider? I started this journey today at 1:00 pm and it is now 3:50 pm.Time is a commodity that one cannot get back. Recognizing that the staff there are doing the best they can, something is missing. As I stated earlier, I typically do not write these but felt the need to advocate for this team, my family who loves Walgreens, Mom's provider, and myself."
"Terrible service at the pharmacy. They never answer the phone. If you do get someone on the phone everything you said to them is forgotten. I went to pick up a prescription for my wife she had already told them we would pay out of pocket. I got there after she recieved a text saying it was ready. The script hadn't been filled at all because the insurance didn't cover it, this was there response even though they were previously told it would be paid for out of pocket."
"The Pharmacy at this location needs a reorganisation. From prescriptions being filled at other locations which leads to extended delays to extremely long wait times at the drive thru to executive hours that are inconvenient for most if your family matters to you GO ELSEWHERE"
"Home for me was 100 miles away. I called in a prescription to this location using their less than adequate voice prompts (i.e. not a real person). Things seemed good until I arrived at the store. The pharmacy was closed with a sign that read, "Due to unforeseen circumstances we are closed Sunday 7/16. They should have led with that per the voice commands instead of wasting peoples time driving to the physical location. The message went on to say for an emergency go to our Temie Lee Pkwy location. Which was only 26 miles away.....Fail."
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