Surge Adventure Park

"My child was invited here for a birthday party. This place is not safe. There are no staff monitoring the activities/courts, even the ones where signs clearly say to listen to instruction from the staff monitors. The only staff person I saw in the entire activity area of the park was on their phone with headphones in their ears. My child was working to get out of the foam pit when a teenager fell just inches away. No one is there to help participants wait until other kids are safely out of the way. The same thing happened on the zipline, which was also not monitored, and a child fell so close to mine. I understand the expected risks of adventure parks, but I also expect them to be appropriately staffed and help children understand the basic rules to keep each other safe from preventable accidents. Also, you can climb behind the rock wall and under the activities, one of my kid’s friends told me about it after they’d done it. That should be blocked off and not possible but also having the appropriate number of staff monitors would keep that from happening. I do not believe the use of waivers excuses a place from having to operate responsibly. Wish I could rate it zero stars."

"Instead of spreading LOVE, they lie and fabricate defamatory accusations. Overzealous doesn’t look good on you SURGE.The Star Wars Store and the Record and Comic shop were Fabulous."

"Super impressed with this place! Lots of party’s, lots of people and all seemed great. Hard to keep a place like this clean but they did! Love the different foam pits and options they have for all ages. We’ll be back!"

"Place was great for the kids, came for a birthday party and this place was awesome! Great atmosphere and plenty of activities to keep the kids entertained, and the price was better than a lot of the other options. The only idea I had was better signage as I watched about 75% of people going to the wrong entrance that and some signage in the parking lot explaining entrance is in mall would help people get in."

"I recently went here with my 2 kids and they had enjoyed thoroughly. Loved the climbing walls, net. Ball. It was really good for 5 and up kids. For younger ones they have lot of jumping places and trampolines. Separate toddler slide and net. It was really fun and worth for entry price which was 16 $ and it was super easy to do online waiver as well. Unfortunately zip liner was not working else it would have been an added fun."