Valley Pool & Spa 600 University Boulevard, Harrisonburg, VA 22801

"This place has helped me out on my short term rentals a handful of times with my hot tub. The manager I always talk to is great and the workers dispatched are very helpful. I will continue to use them for hot tub service and would recommend them as well to others"

"Excellent people helped me get exactly what I needed to clean my Jacuzzi"

"Drew with Valley Pool and Spa Service is a great and honest guy in servicing hot tubs. I won't mention the business's name, but I was led on for weeks and months by the small business we purchased our hot tub from after ours broke and wouldn't heat (after only three years of use). They refused to take my calls, return my messages, and not so much as even try to contact us; this is after purchasing a tub that was nearly $10K. It's infuriating they refused to help out, being a small business, and literally left us with radio silence. We will NEVER deal with that business ever again. Drew over at Valley Pool and Spa Service; however, he was in constant contact via text and phone, helped us find the correct part we needed, and installed it fast! We're happy with his aid and service! We highly recommend him and Valley Pool and Spa Service!"

"I have done business with Valley Pool for years. They are always so helpful. Recently, I purchased a new pool. After installation, I realized the pool liner had a manufacturer defect - it was leaking at the seam. Valley Pool took care of everything - drained water, replaced liner and had new water delivered. They also did an awesome job on the sand/the pool bottom is so smooth. Jeff even installed an underwater light for me I had purchased elsewhere. All was done at no additional cost to me. Great way to stand behind a new pool purchase! Thank you Jeff and Valley Pool!"

"How can a business operate with no customer service? I have called and visited the store and can't get the only person there to give me a quote on a pump for a hot tub. Tried to buy a hot tub months ago from them and again was promised a call several times but never received. Visited the store today to get help ordering a new pump and they only guy that could help me was not in. Again provided my contact and information on the part I needed but still no call. What a disappointment this store is. I will go to a store that appreciates my business even if iteans driving an hour."