Finish Line 1925 East Market Street, Harrisonburg, VA 22801

"Had the most uncomfortable experience here about 2 weeks ago. Being the only white person in there besides my cousin who was with me. I was treated as I was a thief. The employees acted like I was going to steal 2 pairs of shoes. I asked for a kid's pair of shoes and a woman's pair of shoes that I was buying for my fiance and my little cousin for Christmas. Everybody in the store was carrying around merchandise my shoes were put on one counter the guy walked away and started helping somebody else so I grabbed the shoes and went to the other counter and stood there the guy came back wanted to know where the shoes were the girl whispered to him and told him that I had them they took them put them on the floor behind the register and said that I wasn't allowed to carry them around the store when every single person in the store had merchandise in their hands I told the employee that if you thought that I was going to steal those shoes why would I have all this money in my hand I pulled out $2,000 in cash and showed her that I fully had the money to pay for the merchandise. She said it was company policy that you leave merchandise on the counter when plainly everybody in the store were carrying around their merchandise. I am not a racist person I have colored people in my family and I have never treated anybody so disrespectful like they treated me.Both employees were way out of hand. Ive spent a lot of money at finish line and I'm not sure if I will ever shop there ever again."

"I think if you all have certain rules on not putting the shoes on from off of the walls you all should say so. don’t expect me to want to try a shoe on and when i ask for the size it’s not available but it’s available outside as the display? and then try to sell me the shoe? Maybe put up what you want and don’t want or put up a damn sign saying don’t try shoes on, what next time i cant touch them? just don’t have a shoe store up then. Stupidest thing ever that people actually informed me they have before also so get your rules at your OWN store right."

"Customer service is terrible. Employee disappeared to back room to get a size we needed, was gone a good 5 minutes and came back without the shoes and said he forgot. The general attitude of employees came across like customers were a major inconvenience."

"Aye pretty straight they even had Jordan releases from a few weeks ago well the ones nobody wants"

"Adult and kids sports shoes, brand names but not all top quality. Prices tend to run similar to most other stores in the mall, with sales pricing is decent but not great. Staff are very helpful and energetic, always willing to go the extra mile to help customers. Shoe sizes vary greatly even within the same brand, always try on shoes in the store. Go through the clearance racks, you can usually find some decent deals, but check pricing first, clearance items are not always marked down much less than new."