Neu Nails 4450 South Laburnum Avenue, Henrico, VA 23231

"Ridiculous! Price listed for a pedicure is $30. They charge an extra $5 for colored regular polish. What? I declined the manicure and eyebrow wax I was going to get. There is a reason why there isn’t a wait."

"Customer service is terrible. He asks as if he hates black people. The pedicure lasted every bit of ten minutes. I had to ask him to trim my toe nails , and he got. This is my angry . This is my third visit but I want be back."

"I do not recommend this place! The older man that did my nails is not very good. He did a sloppy Job!! I had my Nails done today, full set dip Powder with gel polish, well, it starts falling apart as soon as I got home. I also bled right after he smoothened my thumb cuticle because he was too rough. The length, thickness and shape is horrible. Not worth the money, and costumer service sucks! Will not coming back!"

"I got a full set here the nail tech i had was super rude-- put the wrong color on my nail and charged me to fix it. He did a super sloppy job.. which resulted in one of my nails breaking underneath..I came back around a week or so later for a fill in and i told the nail tech my nail felt broken underneath and that i was experiencing pain he insisted that it wasn't and continued to put more gel on top of my nail.. i just took my nails off today and they are completely destroyed and broken the pinky fingernail i told them was broken COMPLETELY came off and i have another nail broken in the middle! Not to mention the paint on my nail was peeling almost immediately after leaving the salon and was completely unrecognizable from how it initially looked after getting it done.. They charged me 120 for the initial set and 50 for the fill in. totally overpriced and not worth it. When I confronted the owner they were super rude and did nothing to resolve incident will definitely not be returning"