Nail Studio 1

"Bad customer service. Just because someone is nice does not negate the fact that their practices are bad. I was considerate to the fact that he was the only person working upon arrival. He told me they couldn’t do any debit card payments. So he told me if I went to the ATM he would wait for me and would be ready upon my arrival. I came back 15 minutes later and he still wasn’t ready. He told me it would be another 10 or so minutes. That turned into 30 minutes of waiting and then once he started the tub for the pedicure, there was no liner. So I could not get a pedicure because it’s highly unsanitary to get a pedicure without there being a liner in the tub. So I wasted almost an hour at this nail salon. And again I respect that he was working in the only one there but it’s the transparency. It seemed like you wanted a sale so bad that you made me wait but I could’ve went somewhere else and got the service that I wanted and without so much waiting. Just be honest with people about the wait time. You’ll lose a customer for good lying about how long someone has to wait versus being upfront and telling them so they can judge whether or not they want to stay!!"

"So this was my first time coming to this shop and I was MAJORLY disappointed. I chose the shop because of the good reviews but my gut was telling me not to go but I didn’t listen. The lady was very rude and harsh when speaking to me and others. They had no price list of services so you have to ask before starting because you just don’t know what things cost. The lady pretty much comes up with a price. I got a full set and pedicure here and I waited to write the review because I was upset when I got them done. The full set is not what I wanted to get done because what I wanted they said would cost me close to $200 for a nail design that was basic so I opted for something simple. I liked the colors I chose for my nails and toes but that’s it. The pedicure seemed very rushed because it was just 2 technicians and about 7 or 8 people came in the shop after me wanting the same. The full set by the man is uneven and after closer inspection there is no acrylic on some of the sides. I hate the shape and length as it is nothing like what I asked for. They charge for everything and the reasoning for it sounds so ridiculous. On top of all that, the shop needs a major cleaning as the floors and furniture were very dusty and dirty, paint needed a refresh, and the atmosphere was just very uncomfortable. The was my first and LAST time here. The nail shop in Walmart does a better job. Response to Owner: Yes, I am reviewing the correct nail shop and at the time of my visit there was no pricing list on the wall and there were only 2 technicians. You had customers walking out because of only having 2 technicians. Again, I chose this nail shop based off the reviews but I did not have a good experience."

"I love this nail salon so much. They always do the best job and pay attention to what they’re doing. The reasons I am giving them 4/5 stars instead of all 5 are - They are a cash only salon, they accept Zelle also but mainly just cash. - I would suggest calling before you go in to get your nails done because their hours that are on the Google page for them are not accurate. I went in today to get my nails done and according to Google they are open until 7 PM. I drove to the salon to find out that they were closed and had to go to a different salon because today was my only day to get my nails done. Also they are a walk in only salon, no appointments."

"My enby and I just had full sets and pedicures done here and it was GREAT! They were fast and accommodating! I am very ticklish and this was the first time I was not miserable trying to be still because they magically knew how to give me a pedicure without tickling me. I know how ridiculous I sound, but I really cannot express enough how impressed I am with what a great job they did. The hot stones part of the pedicure was divine! The chairs were very nice with super cool remotes; all kinds of control over the massage feature. Highly recommend!!!"

"This place is AMAZING! I’ve never had nails done so well before. Not to mention that they were fast, professional, hospitable, and inexpensive! Very VERY happy with the service provided and will be returning! highly recommend!"