United States Postal Service 101 Lee Avenue, Lexington, VA 24450

"I received a stool, my brother helped the lady bring it across the yard. I had to return and reorder it. She didn't deliver it because it wouldn't fit in her truck. I went to get it. I'm 77. Yesterday the post person claimed they attempted to deliver a package at 1:33. I was here and that was a lie. One more incident and I'm filing a formal complaint ."

"Scamming customers trying to charge them $60 extra just to pick up a small Parcel Select box. Scam."

"This is one of the worst USPS I’ve dealt in my life so far. My mail arrives in rips and pieces. The mail is from today (3/22/22). This is not the first letter that came to me with a chunk of letters and information missing. Wish I had taken pictures of the previous ones. I had two packages that arrived ripped open, and a small box that had a dent in it like it was stepped on. I’ve lived in other cities and states, and yes I had some issues here and there, but never had I seen people treat others’ packages and mail like it’s trash."

"some days it is okay other days not so good. like today i got an email stated that a attempt was made for a package to be delivered to my house and NO ONE did make an attempt now i have to wait 3.more days for my package!! no one knocked on my door or even tried to deliver it."

"Although my general experiences in this post office are positive (i.e., I am always able to get in and out in ten minutes or fewer), my one-star is based on incredibly poor experiences with getting mail delivered. My first year living in Lexington, I did not receive ANY mail containing gift cards, money, or even birthday cards. After several calls to this post office, I opened an investigation on my missing mail. I never received follow-ups from this post office, and two months after I opened the investigation, the only person familiar with my case left the post office. As a result, no one could address my case. Eventually, I had to let family and friends know that they should no longer send me physical mail."