CVS Pharmacy,

2775 Godwin Blvd, Suffolk, VA 23434, United States

"The front of the store is amazing and soooo friendly but the pharmacy part is aweful they randomly close on random Tuesdays , they never have a pharmacist than they tell you your meds will be ready in 30 minutes and 2 days later you have it"

"Don't come here for prescriptions. They have no employees. You can expect to wait an hour in line (both drive though and inside) just for an opportunity to drop off a new script. Lord help you if you need medications quickly..."

"Live up to your promises... if your recording says the prescription will be ready at 3PM on Tuesday, then HAVE IT READY!! I when on Tuesday at 4PM and they were closed !!! I went back on Wednesday morning at 0830 and the prescription wasn't ready. She said she would expidite and I got it an hour and a half later!!!!!!!!!! Unsat!"

"Absolutely awful experience. I waited hours for a prescription to be filled, only to call the pharmacy directly to inform them that the prescription even existed. Then I waited almost an hour after I was told that my daughter’s medication would be ready. Finally, I asked for the person who was in charge of the pharmacy to explain the wanton incompetence on display, and her response amounted to “Oh well, it’s this bad everywhere, so it’s not my problem.” I will never spend another penny in a CVS store again, and I suggest that anyone reading this consider following suit."

"In the last few months the customer service/care has dropped in the pharmacy department. It takes more than 5 days for refills and you have to call to get it completed. Make sure to have a day to try to reach someone in that department. No need to reach out to corporate as they say sorry and forwarding your complaint to the store….and nothing has changed. The sad thing is I’m hearing the same complaints from people in differently locations. So, it’s not just one store….maybe corporate needs to stop forwarding complaints to the stores and address the concerns from the top. Driving up to a drive thru to find out you have to go inside is unacceptable!"