ProSource of Metro D.C. 5701 General Washington Drive, Alexandria, VA 22312

"ABSOLUTELY NOT! Run away as fast as you can. Working with this sorry excuse for a business has been an absolute nightmare. Measurements were incorrect, parts were not ordered correctly, and the customer service has been a complete joke. The lack of professionalism and blatant lies, and refusal to accept responsibility for their errors has been nothing short of astounding. I have been without a kitchen for over 6 weeks and there is no end in sight because they only seem to be able to add correctly, when they want to add on to the bill or upcharge for their mistakes. NOAHcountability here! For the price we are paying, we should not have to be at Home Depot in 20 degree weather at 8:30 p.m. to get a faucet, because they one they sold us did not fit...and that is after the entire cabinet debacle. Liars and thieves."

"Kenny is extremely knowledgeable and very professional. He was very patient and answered all of our questions about flooring options. We learned alot during our visit. Because of Kenny we are better prepared and more confident about flooring options that will fit our lifestyle. Thanks"

"Our contractor referred us to Kenny Maggi and we couldn’t be happier. Kenny has been an absolute delight to work with and has been extremely helpful in the process of floor selection. His knowledge, ability to listen to a client’s needs and patience has been key for us. We’ve been really impressed with the variety and quality of the products shown."

"Been here a few times, first to choose carpet for a basement reno, and then I went back to place my order for upstairs carpet as well. I returned 2 more times to change my mind after manufacturing delays unexpectedly slowed my renovation project down. Each visit was pleasant - very low pressure, lots of good information, friendly staff. Lauren and Kenny were especially helpful and patient as I changed my mind, and eventually my final order, more than once. Would definitely recommend!"

"ProSource is a TERRIFIC resource. I've done business with them for 6 years and have never had a bad experience. Lauren and her team run a tight ship with a great eye for detail. They are timely and creative thinkers as well as excellent customer service people. When I tell the team what I'm looking to accomplish in my projects and where my initial thoughts are going, Lauren and the team are wonderfully helpful in recommending a variety of products to fit budget or aesthetic constraints. They lay out the pros and cons to each product as it relates to the project details, and I always learn something new. We work together to settle on the best options and it's such a great process - there's never doubt or confusion. Most of the time what they recommend and what I end up going with is much better than what I'd initially planned, and they cover all of the details from making sure t-strips and baby thresholds are included, to communicating with the installers how the project is evolving and how we may need adjustments from them and their quotes. ProSource is not just flooring - they have incredible tile selections as well. Unlike your average dealer, the ProSource people really know their products and open up new worlds of possibilities for your design needs. They think of everything. You don't know to look for what you don't know is out there, right? That's why I work with ProSource. Their selection is VAST and they are an absolute pleasure to work with. If you're a designer in the area, or even if you aren't, you should not miss out on this gold mine. I will try to come back to this review adding some photos of my client space with ProSource products!"