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The Home Depot
6555 Little River Turnpike, Alexandria, Virginia, United States
About the The Home Depot
The Home Depot located at 6555 Little River Turnpike in Alexandria, Virginia, is a one-stop shop for all your home improvement needs. As a leading furniture store, hardware store, and home goods store, The Home Depot offers a wide selection of high-quality products to help you transform your living space. Whether you're looking to update your furniture, tackle a DIY project, or spruce up your home decor, The Home Depot has everything you need to make your house feel like a home. With friendly and knowledgeable staff ready to assist you, The Home Depot is the go-to destination for all your home improvement needs.
Photos of The Home Depot
6555 Little River Turnpike, Alexandria, VA 22312, United States
Opening hours of The Home Depot
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of The Home Depot
"The people behind the information desk were extremely rude! Tom skipped over me to help the next person, even though I was standing there forever and the other customer just walked up. Francisca completely ignored my complaint and was cold as ice. They had no stockings, no wonder balls (even though many were supposedly in the store) and no gift cards behind the counter. All gift cards were out where they could easily be tampered with."
"Worst Home Depot experience of my life. I ordered a grill and outdoor Christmas decoration online. When the grill was delivered to my house, it was dented and missing parts. Spoke with manager and was told they would deliver another grill (unassembled) to us the next day but that he would need to call back later with a time. Never received a call. Got an email the next morning saying it would be delivered between 0600 and 2000, got another email half an hour later saying they could not deliver it and we would need to reschedule. Went to the local store that we thought it was through to pick it up ourselves, they didn't have it. They told us where to go, so we arrived at the correct location to find an assembled grill and a damaged Christmas decoration."
"Went in looking for a product. The app showed the product was in stock (5, for that matter). It wasn’t on the shelf. I asked an employee if it was in the back and was told the app is inaccurate and they’re out of stock. Said, ok, fine, and ordered the product on the Home Depot app; was given a delivery window of “before 6pm same day.” Same day, just got the notification from Home Depot my shipment is out for delivery. You know what store the delivery initiated from? This store. Thanks for wasting me $9 in delivery fees and the fuel of me driving over."
"When you ask a costumer service for help with an item, they send you the aisle number and tell to wait there for an associate to show up to help you, you will spend you whole life there without anyone showing up , you better depend your own knowledge."
"This pace is horrible. The customer service is nonexistent. Home Depot is suppose to have have a first come first serve with van and truck rentals. I was there early and first. I waited in the cold. That white woman at customer service reserved a van for a customer even tho it’s first come first served and I was there in line before anyone else. She first told me the van outside wasn’t working, then she told me she reserved it for another customer. Rude. I had to find a manager to help me and I asked him about the van/truck rentals and he said they don’t hold vehicles for people that it’s first come first serve. He went over to customer service like he was going to fix them problem and correct his associate but he didn’t do the right thing. Instead he said she promised the customer and told me to reserve something online. Even tho he knew I was there first. He spoke to me before he entered the store. Do not expect any level of customer service. He kept saying she promised well… Home Depot told it’s customers they’d be fair and go by the policies but their associates aren’t. This is a bad company. The management and associates need to be replaced and some retrained. They deserve 0 stars. I’m so tired of supporting businesses that would allow their employees to do whatever they want. Your employees don’t care how you’re losing money because they come to work just to collect a paycheck. They don’t care if your reputation is ruined, they don’t care if they drive away customers. Those are the people that will cause you loss to your profits. It was a terrible experience from the moment I arrived. They didn’t even bother to open the doors on time. Also if they bother to reply DO NOT BELIEVE THEM WHEN THEY SAY: “I’m sorry you had a bad experience. We try to standby our customers, and if you like to share more information about your experience please contact us” it’s a lieeeeeeee they are already aware of everything. You can tel by the way the handled the situation that they were unapologetic. Those people strive to give others a bad day. RACIST B**ch."
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