Bay Area Collision 2704 Cromwell Road, Norfolk, VA 23509

"E for effort Highly disappointed with my paint job. Clear coat drips all over the car. Looks like a 5yr old did the work"

"DO NOT TRUST these Desperate thieves. Pure Horrible garbage trash service , You try these type of businesses out with hopes that things will be professional, giving them an honest shot.. BUT THEY NEVER ARE. This company is a horrible representation of Norfolk …and btw, Yes the F’d up my car."

"The actual body work was efficient, the experience and professionalism is questionable. I was told my car would take no more than 4 to 5 days. It took 2 weeks, which understandable due to parts having to arrive. I got my car back and was initially pleased, until a good bystander told me my taillights were out. I called and brought my car back to figure out what happened. They examined my headlights and noted the issue. But questioned if I was sure about my lights illuminated prior to work they did. Then told me it's mechanical and they had nothing to do with it. The owner (John)told me I was being irrational and spoke to if i was was child, stating you know cars don't last forever. Take your money elsewhere."

"Very pleased with the results of my vehicle. The staff are hard workers and the repair is of high quality. The car looks better than the original color when it was new. I highly recommend John Hendricks and staff. You definitely will not be disappointed….."

"Hello All, First off, John(The Owner) is an outrageously friendly and energetic guy. He made sure to deliver the utmost level of customer service while delivering finished the product in a timely manner. The staff is very focused, skilled and hard working. When I came in for checkups they showed me around and also displayed excellent customer service. The level of craftsmanship and attention to detail that went into this repair is pretty insane, even mirroring or surpassing the quality expected on a showroom floor. I'm normally very hard to please when it comes jobs like this, but I am completely satisfied with the job. And the best part is, the prices are very affordable and he is willing to work with you. 10/10. Oh, and the shop is military friendly."