Carmasters Automotive LLC
931 East Little Creek Road, Norfolk, Virginia 23518
About the Business
Carmasters Automotive LLC is a premier car repair and store located at 931 East Little Creek Road in Norfolk, Virginia. Our team of skilled technicians are dedicated to providing top-notch automotive services, including maintenance, repairs, and parts replacement. With a commitment to quality and customer satisfaction, Carmasters Automotive LLC is your go-to destination for all your automotive needs. Visit us today and experience the difference in our service and expertise.
Photos
Contacts
behind Bestway, 931 E Little Creek Rd, Norfolk, VA 23518, United States
Opening hours
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I received a very thorough inspection of my vehicle complete with pictures and explanations of recommend services. Friendly staff Although not the fastest or cheapest, I am satisfied. $$$"
"Their website is refusing me to submit my review because it's negative, so I'll place it here instead. I was given prices that were higher than what services were worth. $109.12 for an air filter and $122.55 to install it. Absolutely insane. And when I complained about being quoted over $200 for my air filter, I was told by an associate that I was not quoted over $200 for that service. Last I checked, those two quotes together come out to be $231.67. I declined all services except for my serpentine belt replacement (which was surprisingly an accurate price). Then the associate told me they don't suggest replacing it at this time. So they quoted me for an unnecessary service. Shame I can't post the screenshots. Overall a complete waste of my time. Extremely displeased with the service and pricing here. Not to mention when I had a previous repair done here, they forced me to wait about a month before giving my car back because they initially ordered the wrong part. Nobody should be getting serviced here. Bottom line."
"They are fast and thorough, they work to find the best price and parts. Great customer service and tech support and warranties. I bring my cars and trucks here and never had an issue. Highly recommend Carmasters for all your repairs."
"2 hours for a car inspection (1hr 45 mins) With a set appointment. Will not come again. They lied about needing an oil change & lied about my car not having DOT approved Bulbs for my headlights. And lied about needing to replace my wipers. And Rejected my vehicle. All of which can be proven otherwise. It really gave they’re just trying to make an extra buck on people who don’t know any better. However the car inspection was very thorough, which i appreciate. But I don’t appreciate people trying to get over on paying customers. 2/10 experience. This place is a SCAM. Read the other bad comments. same issue."
"I appreciate always being seen in a timely manner. I've gone here a couple of times now, and it's always been a lot more punctual than other places, with and without appointments. There's a comfy enough waiting area if you want to wait. I had a very stressful time getting a part that I needed to pass state inspection. However, Mallory was kind and positive the whole time. She kept me in the loop, and I adore their website that shows you the estimate, lets you approve it, and provides a chat box to ask questions. Sometimes things just don't go smoothly, and watching what people do when that happens is very important. Carmasters is good even when things just aren't going your (or their) way."
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