Colonial Insurance Agency

"Great service, upbeat employees"

"I had renters insurance with another company, they helped me get more $ coverage and it saved me over $200+ a year. Wow, I'm impressed. I'm a customer for life!! Update: 6 years later. Bobbi is amazing! She is quick to make changes as needed and always looks out for my best interest, as a customer. Always getting more coverage m at the best price."

"Colonial Insurance Agency took the time to get to know my insurance needs and tailored a policy especially for my business and me. Bobbi was professional and kind and was able to offer me a policy I could afford that covered me appropriately. I will recommend Colonial insurance to everyone I come into contact with."

"Had my auto and homeowners insurance with State Farm for pretty much all of my life but when my account was handed off to an agent that I didn't know and didn't make an effort to get to know me, I decided it was time to change. I looked for someone in my neighborhood and found Colonial Insurance. After meeting with them and getting a much lower quote for all of my insurance, I switched immediately. They have now been my insurer for two years and I love doing business with them. I can call to ask a question and actually get them on the phone and I feel like I'm a valued customer with them. I highly recommend Colonial Insurance Agency."

"Colonial Insurance Agency in Norfolk, VA is the worst insurance agency I've ever dealt with. They're confused on their own policy rules and will not explain clearly to customers if it means you losing money and the company gaining. Their customer service is terrible. Especially one of their lacking employees, named Tonya or something. Very rude and horrible customer service and will do anything to keep your money. Find better service."