Universal Title - Alexandria

"We closed on our first home yesterday with the Universal Title team! Everything went smoothly. Everyone that we connected with at Universal Title was friendly and helpful. They were quick to respond and communicative including when they received required items they needed from us. Our closer, Kelly Satterwhite took the time to explain the documents we were signing in detail and made sure to answer any questions we had during our closing. A huge shoutout to our realtor Francis Franqui, he truly goes above and beyond for his clients. Thank you all so much for being so wonderful!!"

"Great communication, professionalism, very caring and willingness to work with me the customer. The process was smooth and the level of assistance that I received through the process was outstanding."

"Smooth experience working with the team at Universal Title to do our settlement, title search, title insurance and title transfer of our purchased home. They went beyond expectations by speeding the closing process and holding it very early in the morning half an hour before their working hours to accommodate our schedule. Very well done job by the team for clarifying all the closing documents and sharing them ahead of closing for our review."

"It's always a pleasure working with Universal Title. They truly work diligently to provide the best client care. Beth, Kelly & Allison are top notch. We couldn't ask for more!"

"The absolute worst title company I have ever worked with. Unfortunately, I had no say as this was my buyer's title company and they were terrible. I have worked with many title companies that have great communication, are organized, respectful and overall just efficient. This title company dropped the ball in so many ways. They were not thorough, difficult to work with (personalities) and extremely unorganized. I did the closing by mail, and even my notary stated several times how incompetent the title company was. Down from the paperwork, not being able to contact anyone during my closing for clarification for the notary, and the attitudes from the employees. Even my realtor was disappointed and really unsatisfied with the level of attention and work detail this company had. Even after closing, they dropped the ball. They never did what they needed to do, so I was still being charged for the property that was sold a month ago. In the end, if you can avoid them. DO IT. Because there are so many great title companies in this area that are so much more deserving."