Lube-It 3405 Mount Vernon Avenue, Alexandria, VA 22305

"DO NOT GO HERE! I don't typically leave negative reviews but the service here was terrible. They say you can get your oil changed in 10 minutes. When I arrived there was no line and they took my car immediately. It took 55 minutes for them to do the oil change. Additionally, it was supposed to cost about $78 but when I went to pay they charged me $135 and wouldn't explain the increased costs. I specified I didn't want any additional services and they couldn't justify the costs. Also, the workers were unable to reset my oil light. They told me to come back later in the week when a more experienced technician was in. They didn't even give me a discount for this. Overall horrible experience. Go to any other drive through oil service."

"I went here again in (LUBE IT) to do Tire rotation because I wanted to balance the tire and my car it has low tire pressure and they removed the tire valve caps on my car and they didn’t put it back. My concern is as an owner car i want my tire caps back the same i have before. But they don’t give me the same tires caps and also i told them I just want to do tire rotation and nothing more but the guy come to the office and told to the cashier to change my cabin filter and air filter on my car i can’t say NO because they already removed it. This is not my first time happen when i went there auto repair shop."

"I usually go here for oil change and these guys have been consistently excellent. My last job was for a brake change and I also had a stripped bolt on the brake caliper. Most places would have charged me extra for it. These guys went above and beyond. Didn't charge me any extras and pointed out to me a problem that most mechanics wouldn't even notice. They fixed the problem before it caused a bigger problem. I appreciate the honesty of the master mechanic (owner) as well as his attention to detail. Can't go wrong with this place. These guys are fast, efficient and affordable."

"They are like family as they understand my vehicle and remember you from visit to visit. No hassle- no pressure on any additional recommended repairs. Great- friendly- responsive service each and every time."

"I have been going to lube it for probably 15 years and 3 different cars, and I will keep going back (even though I live in DC)! They are knowledgeable, honest, and fast, and they are appreciative of loyal customers. They always check out the vehicle and tell me what services are needed now and what can wait. I knew I was due for significant work on my 10yr old Jeep Grand Cherokee: oil change, transmission/ differential service, front and rear brakes. They made sure that I understood what each would entail and what it would cost up front, and even called me to give me an update on the work and clarification on cost for approval, then they gave me a loyalty discount since I was having so many services done that day. These are such warm, hard working people - I love going here and letting them care for the vehicle that keeps me and my family safe!"