Ben Nielsen's Alexandria Automotive 3021 Colvin Street, Alexandria, VA 22314

"These guys were absolutely amazing and I will definitely bring any of my car troubles to them. They were honest with me and really worked to find out what was wrong with my Buick enclave . Pat dealt with my back to back phone calls even after my car left to answer my questions and Charlie would check on anything I asked about when my car was there. If you’re trying to find a mechanic that works with you and doesn’t try to lie for more money this is the place to go! Thanks guys!!!!"

"This is my second time coming to Ben Nelson’s on Colvin St and each time has been an amazing experience with them! My 2011 Subaru Impreza WRX had lots and lots of issues from the dealership and they took my car did their inspection and gave me an accurate quote for both of the times I brought my car in. They do excellent work and I highly recommend this shop if you are looking for someone you can trust and call home for all your auto needs."

"This company, & all the employees I interacted with, are excellent. I would give them 10 stars. My truck broke down just as I entered a parking garage for Reagan airport. Once I got to the gate for my flight I started researching garages in the area and found Ben Nielsen's. I'm from DE and my return flight landed at noon the next Saturday. From the first phone call, to driving my truck back home to DE at 3:30 that Saturday afternoon, these guys were professional, super helpful, and cared about my dilemma. They lined me up with a great towing service (shout out A's Affordable Towing and Mike the driver!), asked me enough questions to diagnosis what was wrong with the truck, made sure I had the truck towed to one of their locations that had a good mechanic working until 4 that Saturday, and communicated with me via phone and text the entire time. I was very impressed with the level of customer service, and would highly recommend Ben Nielsen's to anyone. Special thanks to Pat, Katie, and Mara for all your help and patience. And of course the mechanic, unfortunately I did not get his name - but BIG thanks to you!"

"Recently visited Alexandria Automotive (Colvin St.) for the first time for an oil change and check up. Couldn’t be more impressed; they are both experienced and have integrity (not a combination I’ve seen often in the auto repair industry) and made sure they addressed all my concerns. The manager, Katie Quinn, was extremely helpful and responsive; I am thrilled to have found them."

"Hello Northern Virginia. FYI . By far the best experience and amazing customer service I’ve ever had at an Automotive Shop , is Ben Nielsens in Alexandria. We have family in town and were passing through on our way back to Colorado. We needed some service quickly, but I never ever thought they would complete it the same day I called. Totally amazing. Awesome people. Thanks"