Nice Guy Auto & Transmission 804 Orapax Street, Norfolk, VA 23507

"When you think of your “car guy,” this company embodies exactly what you want. Honest, straight up, and they do great work. Jason and his team have been taking care of mine and my family’s cars for years. We don’t trust anyone else."

"I had a great experience with Nice Guy Auto!! They did my state inspection and were super nice and reasonable."

"Great experience. I have a cruddy but reliable old car that needed a lot of repairs done. To be honest I feel like a lot of shops would have not even worked on a car that old. I understand the conventional wisdom is that if your car is old and cruddy and needs a lot of fixes, just get a new car. But after the used car market got crazy during COVID, I decided that it would be better to just fix the car i had with problems I knew about instead of buy another one at bottom dollar (still more than I can afford) with problems that i /wouldn't/ know about yet. Well of course when they opened it up they found more problems to fix, but they knew I was pushing my budget limit so they threw in those few odds and ends fixes for free. I did not expect something like this and without it I would not have my car and I am very grateful. I'm not saying come here and expect free things. I'm saying that if you come here you can expect some actual decency. If you have had a hard time finding decency and honesty with a mechanic like I have, I would say give these guys a shot. Thanks again Damien, I'll be back for an oil change"

"Paid $1800 to have my CV Axle, Struts and Joints replaced on my driver side. Was informed I also needed a ton of brake work but came to find out via second opinion that my brake line had been cut most likely during Nice Guy’s service due to axle being near the brake line. Returned and they basically told me to pay more money for a problem they caused. Edit: To the Owner, again, your staff repeatedly pressed me to get new brakes and rotors with the initial job. After getting a second opinion I didn’t need either and was shown that my line was cut. You did not do me a favor by following up on work you did, it was the least you could do as a professional. Nothing is obvious about a baseless opinion to deflect blame, the car had not traveled that far since the initial work was completed and your staff initially acknowledged 4 months was not too long for an issue to have occurred based upon the type of work that was done. Your response just reiterates that you are not a business I need to spend my time or money with."