ABC LIMO SERVICES 5568 General Washington Drive, Alexandria, VA 22312

"I have used ABC Limo Services for over a decade, they use to provide exceptional service, but their customer service has declined to the point I will no longer use or recommend them. I had booked limo services for 10/08/2022, the reservation was made 30 days in advance on 09/09/2022. On the day of the event in which I needed limo service I received an email stating that my reservation was cancelled. I immediately called ABC Limo Services and I was told by a Rep that the Operations Manager cancelled my reservation due to a lack of vehicles. I asked to speak to the Operations Manager, but he was not available, and I was told he would call me back. I never received a call back. This is unacceptable. I have cancelled all my upcoming reservations and I will no longer use ABC Limo Services. It is sad that they have gotten to the point that all their recent reviews are negative, years ago they were great, and I trusted them for all my transportation needs but no more. There are several other limo services in the area so please consider them before you use ABC Limo Services."

"I called three different times. The first two I left my name and information because the person could not help me book the car but the person that could schedule it would be coming in and would call me back. Called a third time... they finally told me no availability. It should not be this hard to just find out basic info."

"Please AVOID this business at all costs. I booked a limo for my daughter's birthday about three weeks in advance and received a confirmation email after submitting my credit card information. I called today, 24 hours before the limo ride would happen, to confirm the itinerary. I was told my reservation was canceled (without my knowledge and WITH my credit card on file) and that in order to reinstate the reservation I would be charged nearly $200 more than my confirmed price. The manager then hung up in my face as I attempted to send him my email confirmation. I will be reporting this company to the BBB."

"We used ABC Limo services for a corporate outing from DC to Annapolis. I was provided driver information so I could connect with him before the pickup. He arrived on time. We reached our destination on time and had no trouble. He was professional in every sense of the word. I would highly recommend these guys again."

"We were extremely pleased with the professional service we received from ABC Limo Services. They were efficient, polite, prompt, safe, and the vehicle was comfortable and clean. We will use them again in the future and recommend them to friends and family."