Wood's Service Center Inc 1700 Lincoln Street, Kingsport, TN 37664

"I have used Wood's Service a couple of times and have been happy with the results and will go there the next time I need auto repair."

"Very helpful and professional guys. They had to trace down a lot of my electrical wiring problems to diagnose and find the issue. The job was very tough but they got it done and I am very happy with the service as well as the price."

"Jerry helped my Dad get back on the road safely. He is the most knowledgeable and honest mechanic I know. May God bless him and his business."

"After looking at the reviews I came to the decision to give Woods Automotive a visit to get my car looked at. However I was sorely disappointed in the experience.... My problems were as i described to the person who "helped" me: My break light was working off and on, the car was sounding kind of rough while running, and had been giving a check engine alert. I describe all of this and ask how long it will take roughly. Now, I understand it can be hard to get a handle on a time estimate in an auto repair shop that is reasonable however the best answer he had the capacity to give me was " I have no idea. I will just have to give you a call before we close." Imagine having so little information to go on when you leave your car which you depend on daily to get to work etc and that is the best answer you get is "I have no idea could be days." So i reluctantly leave my car with them even though they couldn't give me any kind of time estimate at all on how long it could take. 2 hours later or so they give me a call and fundamentally say the only service they can provide is replace my battery. He said the battery would run me $240... I told him I was in a spot and i can't really afford a battery that expensive at the moment. (I ended up buying a battery at Walmart for $100 btw). When i told him i wasn't interested in buying the shop's battery he informed me he was going to "Have to charge me $40 for labor." JUST TO CHECK THE BATTERY..... I told him i thought this was unreasonable and he did me a 'huge' favor and knocked it down to $30.66 instead with $3.00 dollars for "Shop Parts". - ?? Furthermore, he proceeded to accost me over not buying HIS battery, saying that he isn't making any money from me. (The entire experience was rife with unprofessionalism.) I would be very understanding if there was a sign or a notice that said: "There will be a $15 service charge for diagnostics." Or something like that however that was NOT the case, again.... $40..... I make $14 an hour... that's over hours of wages for me gone...for nothing, to me it feels like theft. So here I am finding myself not in the best financial situation and i have the misfortune to be preyed apon by Wood's Automotive. I hope this review helps my fellow blue collar members of the community make an educated decision on where they put their money. They made me pay dearly for my ignorance on what kind of business they are running, but they will never get another penny from me and I would STRONGLY recommend against spending your hard earned money in this establishment. Unless you want to spend an egregious amount of money just for a simple diagnostic which you could go and get *FOR FREE* at: Walmart, AutoZone, advanced auto, O'Reillys the list goes on and on...."

"I had my engine light on and the code was P0128, they gave a quick diagnosis and fixed the thermostat quickly within 3 hours, called me to pick up the car. The engine light went off now and the car back to normal. Thanks. Good work and reasonable price"