Express Oil Change & Tire Engineers
About the Business
Express Oil Change & Tire Engineers is a trusted car repair and maintenance institution located at 4213 West Stone Drive in Kingsport, Tennessee. With a focus on efficiency and quality service, they offer quick oil changes and tire services to keep your vehicle running smoothly. Their team of experienced technicians is dedicated to providing top-notch customer service and ensuring your car is in top condition. Whether you need a routine oil change or more extensive repairs, Express Oil Change & Tire Engineers is the go-to destination for all your automotive needs.
Photos
Location & Phone number
4213 W Stone Dr, Kingsport, TN 37660, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"The gang @ Exspess has been servicing my family's vehicles for years and without as much as a hiccup! Group group of guys who take pride in their work and look forward to being your 1st choice for your service needs for years to come! Go give them a Try and tell em Kevin Shelton sent you!"
"Poorly ran business called to get an alignment done was told bring it in before 4:30 today got there after 2:00 really enjoyed how I was ignored by everyone and how when someone else pulled up they we're met by someone as soon as they stopped yet nobody would give me a minute of their time to ask what I needed as for me I'm not sure why I was treated like that but they are never going to be have to see me on their property again as long as I live"
"I have always had great service at Express until today. I called yesterday to get prices on an oil change for my wife’s car because she has always used the dealership. They looked the car up and gave me 3 prices. Conventional, synthetic blend, and full synthetic. The dealership always used full synthetic so I asked if that was necessary and the guy told me that for that car it was truly the customers choice. So when I arrived today I told them I called ahead and wanted to go with the synthetic blend. He proceeded to tell me the price and it was $20 more than they quoted on the phone. I explained that I had called yesterday to get prices and that was not what I was quoted. He got a manager and the manager said that the guy I talked to probably chose the wrong engine when he gave me the price. I explained that that wasn’t my fault and he should honor the price. He refused. I’m a long time customer that was trying to bring them more business. But they’re gonna lose it instead. Over $20. Bait and switch is a bad look. It’s not that hard to take care of your customer."
"I called before I drove in to ask some questions. The gentleman who answered the phone was polite, friendly, and answered all of my questions. When I arrived, I was greeted and directed into line for an oil change. The techs were all great. No complaints. I will be back and I would recommend their services to other people."
"My husband and I were helped by Saul yesterday. He was very thorough and professional! He took the time to explain to us about our car and solved a mystery for us. He was so kind and helpful!!! We really appreciated him and his help! He is AWESOME! Go see him you won’t be sorry!"
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