Jos A. Bank

"Very disappointed at this Short Pump location. We went by on Monday 9/11 around 4 pm and wasn't greeted at door. I understand they were busy with other client but basic customer service was just "hello and will be right with you" As we continue walk around the store was he helping other customers but still no hi or hello. We left and I'll not be back."

"Great sales people. Very helpful, friendly. I found an excellent sports jacket, cashmere & wool, on clearance for only $50!"

"Really nice experience. I got a tux. I received very nice attention to detail for fitting and alterations. Very reasonable pricing. I will use a tux two to three times a year, so a better deal to own over renting."

"I admit, I never saw myself shopping here, my vision was a store that was not quite my style. A couple of weeks ago I found myself wanting a new tux shirt and JAB was the only store I could find any in stock...so I went. Staff was super helpful in digging through mounds of shirts to find my size. They did not partake in any heavy upselling mentioned in other reviews. However, a few things caught my eye and they were very knowledgable in answering my questions and making suggestions once I opened the door. So, went in for a shirt and also walked out with a new blazer, which, to my surprise, dropped nearly $200 bucks at the register- SCORE! I am not ready to walk away from BR and FA, other stores I shop, but JAB will be on the list from now on when looking for dress staples. Nice job guys!"

"Nearly $300 spent for a wedding. Couldnt even get me a shirt that fit despite taking measurements months ahead of time and coming in the day after the suit was ready to be absolutely sure. Not a single employee could even get me a definitive answer on when the shirt would arrive. Only refund offered was less than the cost of gas to get here and return the suit."