MARTIN'S 15371 Montanus Drive, Culpeper, VA 22701

"Ran in to get some basics for lunch. Nice clean grocery store. Good price on pork chops and asparagus. Nice courteous cashier."

"I went in for a few items this time and there were no lines. Which was nice, however my roommate and I encounter a rude cashier who started our checkout wrong. She did not greet us, she just began flinging our groceries across to the sweet young man assisting her. My roommate went to give her the savings card she said what do you need but with a disgusting attitude. I asked her about the card savings as Ive had issues with it working she said well I need the card. I stated she had been given the card. She said well I need it again. I was already feeling off from her demeanor so I snapped back. Told her she was being rude. Her response was I am not so stop. Then stated I can be rude. She then stated she had already been cursed out today. I stated I can see why. I then spoke to a manager who stated this was not the first time and apologized. Martins really should do better as they are expensive yet people shop there when they could go to any of the other 4 stores local. Time stamp on receipt 11:52 am Jan 13th 2024 register 17 Madlin cashier"

"Might as well go through regular checkout, you'll need to have the attendant scan their ID about 5 times anyway if you go through self checkout. Most sensitive registers I've ever used. Nobody's stealing bananas on Martin's watch!"

"This grocery store is ridiculous. The out of dates on the shelves as well as quality of fresh products is disturbing. Not to mention when employees want to come and argue over out of date product on the shelf. After today's treatment and wanting to argue with 3 different customers in your check out lines stating the issues after pulling out of date candy that you claim is just fine makes it more adamant how my family needs to never shop in this store again. I feel like taking back all the groceries just bought so I can take my business elsewhere. When multiple customers were spoken to the way we were shows how sorry of a management team you have for this store and that nothing ever changes. There is a clear reason the turn over is high in this particular store. I've emailed both Luke and Scott to handle today's incident. I'm sure nothing will come of it as that is the normal for this company. If your smart take your business elsewhere. Weis on the other side of town is good or if you feel like driving please check out Harris Teeter!!!"

"My partner and I shop at the Culpeper Martin's every weekend, primarily because of their wide selection of items. I rarely post reviews online but wanted to share about the poor customer service I received today from the cashier in hopes that improvement might be made. The name on my receipt was Leilah and the level of disinterest and unfriendliness was unrivaled. She never smiled or spoke to me or my partner (even when spoken to) except to ask if I had a bonus card. When I thanked her at the end of my transaction there was no reply. I don't expect a lot from cashiers but a certain level of respect and common courtesy goes a long way."