Arby's

"Ordered 2 for $7 Classic Beef 'N Cheddar without the cheddar/red ranch I was told I didn't have a choice I was charged the regular price $5 for each 10/19/ 7 pm Ordered same thing the day b4 no problem!"

"Worst Arby's staff around. Things at this Arby's have gone down hill majorly. The staff is rude and have zero customer service skills. The manager ought to be replaced and the staff needs to be trained how to interact with customers. This place is pathetic. I will never return. 25+ year long customer lost."

"I don't normally eat Arby's but now that Goodburger 2 is coming out, and this place owns the promotional burger, I figured I would try it out! What a mistake!!! Drive-thru is filled with potholes so you're better off staying away before that burger visit results in a new alignment. First warning sign was the fact the lobby and front doors were locked, so needless to say you're forced to go through the drive-thru. I received my order, got home and was completely surprised by the quality food I had received. Not a good burger at all, and nothing like the advertisement ie. no shredded lettuce, just throw together on and bun and honestly for the price paid, quite small. You're better off going to BK and having it your way. Highly disappointed!!!"

"The guy who took our order was fantastic. We had an order for 6 people and didn't see the kids menu until we'd ordered off the regular one. The person taking our order got everything changed quickly, read our order back perfectly, made sure we had all sauces we wanted, and got to the folks behind us in record time. He even remembered that we wanted the slider without cheese when we forgot to mention it.. Every part of our order was correct- something we regularly have issues with due to having a larger family (looking at you, chick-fil-a and McDonald's). I'm guessing the guy who took our order was the manager, but if not, he was working at about 1PM on 8/24."

"I want so much to be generous with my rating based on service - very friendly drive through, taking orders and chit chat with a smile and they asked me to park a few feet away to wait for my order to be handed to me after I paid - 5 stars. Based on food - well I got the 2 for $7 coupon deal. The gyro was cold, at best room temperature. It had shredded lettuce that was shredded so finely even finer than the cheese! I understand they're skimping due to recession but something has to be on par to stay competitive. I love to patronize local fast food esp when I don't eat out much. Businesses have to stay so people can have livelihood. Hope they will up their game on the food they offer/serve."