Wendy's,

1410 Kempsville Rd, Chesapeake, VA 23320, United States

"I was in a hurry, so I didn't check my order, but the chicken nuggets I got were warm at best, and a few looked like they weren't cooked al the way. The fries and strawberry lemonade were good. Service was a little slow and very unfriendly."

"Well, the kiosk works fine but don’t expect you get a receipt until you get your food order and your food order is still wrong. No napkins or straws where the drink stations were. Then coworkers verbally going at it behind the counter. Tables in the seating area aren’t wiped down. I don’t know if the store needs more people or better paid peolple but the atmosphere sucked as a customer. Close it down until you can find more detail oriented folks, and if you do find them, pay them what they are worth then some."

"Best Wendy’s location I’ve tried for chili. Outstanding customer service from Riley in December 2023 and every time before. Riley is so kind, warm and outstanding that someone should promote him to manager! The chili on 12/26/2023 was best if all. I recommend this location."

"I order the pumpkin Frosty and also the pumpkin cold brew frosty coffee ..wow. both are amazing...the staff at kempsville is amazing. Thank you. I can't wait for the peppermint frosty. And the coffee the lady was telling me to try"

"The last time I went to this Wendy’s it was one of the best Wendy’s experiences I’ve had. Sometimes it can be a hit or miss depending upon a number of factors. I’ve been here before and it has been a rougher experience with cold burger etc. Thankful the most recently time everything was hot, and the order was made correctly. The staff new what they were doing!"